SURGICAL NAVIGATOR

Join our team at Moab Regional Hospital!

This is an hourly non-exempt, full-time position.
Anticipated Schedule: Monday – Friday
Starting salary range: $20 - $28.48/hr DOE

The Surgical Navigator is responsible for managing all clerical and administrative aspects of the surgical process, serving as the central point of contact for patients, providers, and the operating room team. This position ensures that surgeries are scheduled accurately and efficiently, pre-authorization and insurance requirements are completed, and patients receive clear communication about their procedures and financial responsibilities.

Essential Duties and Responsibilities:

1. Scheduling & Logistics

• Coordinate surgical procedures with patients, surgeons, and operating room staff.
• Arrange pre-operative appointments, testing, and clearances as required.
• Assist patients with scheduling post-operative follow-up visits.

2. Communication

• Act as liaison between patients, providers, clinic staff, and operating room staff.
• Clearly and compassionately communicate surgical plans and instructions to patients.
• Ensure timely updates are provided to all parties if scheduling changes occur.

3. Documentation & Compliance

• Maintain accurate and complete documentation of surgical cases, consents, and schedules.
• Ensure compliance with hospital policies and regulatory standards.
• Always keep records audit-ready.

4. Insurance & Financial Coordination

• Verify insurance eligibility and benefits for surgical procedures.
• Obtain prior authorizations for all scheduled surgeries.
• Provide patients with Good Faith Estimates and collaborate with financial counselors to explain costs and payment expectations.

5. Efficiency & Support

• Identify opportunities to improve scheduling workflows and patient experience.
• Provide support to physicians and operating room staff for real-time problem-solving regarding scheduling or documentation issues.

Qualifications:

• High school diploma or equivalent required; Associate degree preferred.

• Minimum 2 years of experience in a medical office, surgical scheduling, or insurance verification role.

• Strong knowledge of medical terminology, insurance requirements, and prior-authorization processes.

• Excellent organizational, communication, and multitasking skills.

• Proficiency with EMR and scheduling software.

• Ability to interact with patients in a professional, empathetic, and clear manner.

• Other Duties as Assigned

Physical Requirements:

This position requires near-constant sitting and/or standing. The ability to hear/listen, see and the use of fine motor skills on a near constant basis. This position may require occasional medium-lifting, to include up to 25 lbs. with or without assistance. This position includes limited exposure to noise and/or odors.

Why Should You Join the Team at Moab Regional Hospital?
We have an amazing team here at Moab Regional Hospital, with a skilled group of healthcare providers and physicians from a wide range of specialties who are committed to the greater Moab community.

Caring for our People: Every healthcare professional that works here at MRH in both a clinical and non-clinical setting cares about our patients because these are our friends, neighbors, and our family.
Employee Satisfaction: Moab Regional Hospital strives to balance care for the community with care for its employees and offers a supportive work environment, competitive total compensation packages, and the flexibility to enjoy what makes this desert region one of the most unique and special places to live.

We offer a wide range of benefits, including:

• Health Insurance - 100% premium covered by MRH
• Mental health coverage for entire family
• Retirement 403b
• Paid time off
• Collaborative and supportive workplace
• Professional growth opportunities including continuing education, trainings, and more!

Spectacular Location: Welcome to Moab, Utah, where Arches and Canyonlands National Parks are just a part of the breathtaking red rock landscapes that surround this charming town. Nestled at the base of the LaSal Mountains and along the banks of the Colorado River, small-town friendliness coupled with unparalleled natural beauty make this a great place to call home. Thanks to its perfect climate, Moab offers year round recreation opportunities, and is renowned for mountain biking, rock climbing, jeeping, hiking and river activities. There are an array of restaurants, microbreweries, art galleries and special events that create a vibrant community to live in.

Moab Regional Hospital is a Drug Free Workplace, and requires successful completion of a pre-employment drug test and background check.
Moab Regional Hospital is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Moab Regional Hospital makes hiring decisions based solely on qualifications, merit, and business needs at the time.