Surgical Scheduler

IR Centers at New Jersey Urology (NJU) is a multidisciplinary private practice endovascular lab. We are leading minimally invasive procedures across the U.S. by providing interventional radiology services in an outpatient setting.

Learn more about IR Centers here: https://youtu.be/YhLFlp789hg

We have openings in Voorhees Township and Monroe Township, NJ.

Job Type: Full Time, Monday through Friday

Monroe location: 312 Applegarth Rd Suite 101, Monroe Township, NJ 08831

Voorhees location: 134 NJ-73 Suite E, Voorhees Township, NJ 08043

As a Medical Receptionist / Surgical Scheduler with NJU, you’ll play a key role in welcoming patients, checking them in for their appointments, and managing referral calls. Your primary responsibility will be reaching out to referred patients to schedule consultations and procedures in a timely, professional manner.

Qualifications:

High school diploma or equivalent
2 years of medical scheduling experience
English
Bilingual (Preferred)

Responsibilities:

Greet callers warmly & provide courteous service
Understand the responsibility of serving as the first point of contact for patients at our practice
Use sound judgment in handling calls, especially when dealing with highly sensitive medical information
Answers calls within three-four rings
When scheduling patients, be sure to add and update demographics and insurance information for patients thoroughly & accurately
Confirm, cancel, reschedule and update patient appointments at request of patient and/or provider
Use the EMR system to match physician/clinician availability with the patient's needs and preferences in terms of date and time
Able to accurately schedule appointments based on clinic and practice guidelines and specifications
Maintain and regularly update scheduling systems so patient records are accurate and complete and can be used to analyze patient/staffing needs and patterns
Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with the office manager about any system problems
Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested)
Address patient concerns efficiently and effectively
Uses customer service principles and techniques to deal with patients calmly and pleasantly
Other clerical duties as assigned by the office manager/administrator

Skills:

Self-motivated with strong organizational and time management skills
Skilled in effectively communicating with patients and clinicians about scheduling
Able to multitask in a pleasant, professional manner, including handling a multi-line phone system
Excellent problem-solving and interpersonal skills to ensure patient satisfaction
Demonstrates teamwork, flexibility, and a positive attitude in all interactions
Proficient in the use of computers and related software such as Microsoft Office and EMR systems

Apply today to join IR Centers at NJU!

IR Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prostate Centers USA® is a network partner of Hemorrhoid Centers®, Ortho Centers™ and IR Centers®. "