Surgical Scheduler

The providers and staff of Western New York Urology Associates specialize in providing exceptional patient care. This means we treat our patients with the respect they deserve, providing the most reliable and prompt care possible.

We are currently recruiting for a Surgical Scheduler to join our Harlem Professional Park location in Cheektowaga. As an employer we take the time to train our staff in order to build strong relationships and excellent self-worth in the workplace. At WNY Urology we value our employees and are committed to growing their capabilities. Our employees and leaders are teachers and learners who work out loud and share their knowledge to enhance each other's growth.

If you are in the business of providing exceptional patient care and being part of an exceptional team, then we would like to meet you!

Surgical Scheduler Job Description:

Under limited supervision, the surgical scheduler performs a wide range of surgical scheduling duties for procedures requiring anesthesia.

The surgical scheduler is required to initiate the insurance authorization process, schedule pre-admission testing and clearance appointments, and schedule appropriate surgical procedures with the appropriate facility.

The surgical scheduler has knowledge of urological conditions, urological procedure types, ICD codes, CPT codes, and necessary paperwork and equipment required for the surgical procedure. The surgical scheduler coordinates and/or explains procedural information with patients, primary care physicians, ambulatory surgery centers, and hospitals as needed.

Primary Duties and Responsibilities:

1. Schedules patient appointments and surgeries. Responsible for verifying patient's insurance and referrals prior to scheduling the procedure.

2. Management of assigned physician’s surgery/endo schedule, documenting surgery in EMR system (medent), and physician’s personal calendar.

3. Advises patients of scheduled procedures and instructions.

4. Responsible for updating all departments of upcoming procedures including primary care office, ambulatory surgery center, hospital, and billing department.

5. Responsible for collecting prior authorization information for all surgical and endovascular interventions.

6. Schedule all preoperative imaging and testing.

7. Schedule all appropriate testing and post op office visit as required.

8. Complete all paperwork for patients and appropriate departments.

9. Update EMR (MEDEN) for all activities.

10. Notify all appropriate individuals of scheduling changes.

11. Keep physicians informed on patient waiting status, reschedules or cancelations.

12. Optimize physician scheduling and productivity.

13. Performs other related duties as required or assigned by manager

Qualifications:

-2-3 years experience working in a medical office setting is required.

• 2-3 years experience in medical scheduling or a similar role is required.
• Proficient in using various scheduling systems and EMR systems (Medent) preferred.

-Ability to multitask and manage time efficiently in a dynamic role.

• Strong attention to detail and organizational skills required.
• Excellent communication and interpersonal skills required.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Uniform allowance
• Vision insurance

Work Location: In person