Surgical Scheduler

Job Summary

We are seeking a highly organized and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage surgical schedules, ensuring seamless communication between patients, physicians, and surgical staff. Your expertise in medical administrative support, EMR systems, and healthcare documentation will help optimize operating room efficiency and deliver exceptional patient care. If you thrive in a fast-paced environment and possess strong computer skills along with a passion for patient service, this is the opportunity for you to make a meaningful impact in our clinical operations.

Duties

• Schedule surgical procedures by coordinating with physicians, patients, anesthesia teams, and surgical staff using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
• Verify patient insurance coverage and obtain pre-authorization for procedures by collaborating with health insurance providers like Medicare or Athenahealth
• Review and update medical records, ensuring accuracy and compliance with HIPAA regulations and clinical confidentiality policies
• Manage documentation review processes including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding for billing and coding accuracy
• Communicate effectively via phone and email to confirm appointments, provide patient instructions, and address scheduling conflicts or changes
• Maintain detailed records of all scheduled surgeries, cancellations, reschedules, and related correspondence in medical office management software
• Assist with front desk duties such as patient intake, filing medical records, and providing excellent customer service to ensure a positive patient experience

Experience

• Prior clinic or medical office experience with a focus on surgical scheduling or administrative support in healthcare settings
• Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks is essential
• Strong knowledge of medical billing, coding (CPT, ICD-9/10), and health insurance processes including Medicare requirements
• Bilingual skills are highly desirable to serve diverse patient populations effectively
• Excellent computer skills including Microsoft Office Suite (Word, Excel) along with typing speed of at least 10 key digits per minute
• Demonstrated ability to handle medical records management while maintaining strict confidentiality in accordance with HIPAA guidelines
• Experience working in dental clinics or outpatient surgery centers is a plus but not required

Join our team as a Surgical Scheduler where your organizational talents will directly enhance our operational efficiency while supporting compassionate patient care. We value your dedication to health information management and look forward to welcoming someone eager to contribute their clinical administrative expertise!

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person