Surgical Scheduler

Overview

Join our dynamic UrologyKids team as a Surgical Scheduler, where your organizational skills and attention to detail will play a vital role in coordinating surgical procedures and supporting patient care. In this energetic role, you will manage the scheduling of surgeries, communicate effectively with patients, medical staff, and ensure seamless operations within our clinical environment.

Duties

• Coordinate and schedule surgical procedures per physician orders, patient needs, and facility availability using EMR (Electronic Medical Record) systems such as Epic, Meditech, or eClinicalWorks.
• Verify insurance coverage and obtain pre-authorizations by liaising with health insurance providers like Medicare and Athenahealth to ensure timely approvals.
• Review medical documentation including care plans, clinical notes, and prior records to confirm accuracy and completeness before scheduling.
• Maintain detailed records of all scheduled surgeries, ensuring compliance with HIPAA regulations and clinical confidentiality policies.
• Communicate clearly with patients regarding appointment details, pre-operative instructions, and post-surgical follow-up procedures via phone or electronic messaging.
• Collaborate with medical staff to coordinate operating room availability.
• Manage multiple EMR/EHR systems efficiently while maintaining high levels of accuracy in data entry, CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and medical billing processes.

Experience

• Proven experience in medical scheduling within a clinical or hospital setting, preferably in a surgical or outpatient environment.
• Strong familiarity with EMR/EHR systems such as Epic and Athenahealth.
• Knowledge of medical coding including CPT codes for procedures and ICD codes for diagnoses, is required to ensure accurate documentation review and billing.
• Prior clinic experience involving medical administrative support, front desk duties, or medical office management is highly desirable.
• Proficiency in Microsoft Office Word and Excel for administrative tasks.
• Demonstrated ability to handle sensitive patient information and adhere to HIPAA guidelines and clinical confidentiality policies.
• Bilingual English/Spanish a plus to effectively serve diverse patient populations.
• Strong organizational skills, exceptional phone etiquette, customer service orientation, and attention to detail are crucial for success in this role.

Pay: $20.00 - $23.00 per hour

Expected hours: 12.0 per week

Work Location: In person