Hollywood Casino Aurora
SURVEILLANCE AGENT
2 years ago
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Important information
Contract type:
Permanent
Location:
Aurora, IL, USA
Work mode:
Onsite
Published on:
15 August 2026
What they need
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
The surveillance agent conducts clandestine surveillance throughout the casino property for the protection of company assets utilizing video and audio capabilities.
ESSENTIAL RESPONSIBILITIES
Monitor casino guests and team members throughout the property
Utilize computer based software to generate documents
Observe and record table games and electronic gaming devices to ensure integrity on the games
Observe and record count room activities such as table game drops, bill validator drops in protection of company assets until all are accurately and properly accounted for
Observe and record cage areas for proper redemption and payout of chips, tickets and other casino related instruments used on a daily basis
Review and report recorded incidents to the requestor
Report violations of company policy, procedure, or internal controls
Receive testing on a quarterly basis
Reach specific performance goals at one year and maintain
Take photographs for purpose of proper documentation of incidents and events
Report illegal or unusual activities to appropriate members of management
Be knowledgeable of Illinois Gaming Board regulations and company internal controls
BRING US YOUR BEST.
QUALIFICATION REQUIREMENTS
Must be age 21
High School Diploma or equivalent work experience related to the nature of the position
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$20 to $21
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