Survey Experience Officer (Dormitory)

Survey Experience Officer (Dormitory)

• Location: Islandwide (Dormitory-based fieldwork), reporting office is at Novena
• Working Days: 5 days per week, Monday to Sunday (Rostered schedule)
• Working Hours: 12:00 PM to 9:30 PM (Based on roster, may be changed based on business needs)
• Contract Duration: 6 months
• Contract Period: 1 September 2026 to 28 February 2027 (Targeted)

Key Responsibilities

• Assist respondents in completing surveys through online platforms or paper-based questionnaires.
• Ensure all manually collected survey responses are accurately entered into the system.
• Conduct field visits to assigned dormitories across Singapore.
• Work closely with team members to achieve assigned survey completion targets.
• Handle respondents' queries and objections professionally to encourage participation.
• Maintain accurate daily reports on productivity and survey completion rates.
• Record and update case notes accurately in the system.
• Adhere strictly to Standard Operating Procedures (SOPs) and document any approved deviations.
• Meet established performance targets and project requirements.

Requirements

• Singapore Citizen.
• Minimum Diploma qualification in any discipline.
• At least 1 year of working experience.
• Comfortable travelling islandwide for field assignments.
• Basic proficiency in Microsoft Office applications and computer systems.
• Strong communication and interpersonal skills.
• Able to work independently and as part of a team.
• Experience in survey administration, field interviewing, market research, or data collection.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)