Survey Program Administrator - Barnabas Foundation

SURVEY PROGRAM ADMINISTRATOR REPORTS TO: Director of Client Services

BASED AT: Barnabas Foundation, Crete, IL

SCHEDULE: Part-Time, between the hours of 8:30am – 5pm CST

PURPOSE: The Survey Program Administrator provides administrative support for the Supporter Survey and Follow-Up Program. This role focuses primarily on processing returned surveys, tracking responses, coordinating follow-up activity, and assisting with preparation for potential new survey campaigns with member ministries.

Key Responsibilities

• Survey administration, processing, and campaign support
• Assist with current supporter survey campaigns, including:
• Preparing and organizing survey materials for each campaign.
• Assisting with customization of survey materials and related campaign documents.
• Coordinating with member ministries and third-party vendors for printing and mailing as needed.
• Coordinating with the Marketing team to complete customizable information sheets.
• Receiving, scanning, tracking, and organizing returned surveys.
• Identifying survey respondents for appropriate follow-up communication.
• Recording donations received from supporters in connection with survey responses.
• Support potential new survey campaigns with member ministries, including:
• Communicating with interested or potential member ministries about the survey program.
• Preparing proposal information, including pricing, for prospective campaigns.
• Assisting with contract updates between member ministries and Barnabas Foundation.
• Providing payment information to the Finance team for invoicing.
• Prepare and distribute survey reports to member ministries.
• Compile results and prepare reports in a clear, accurate, and timely manner.
• Provide administrative support for the Client Services team as time allows.
• Other duties as assigned.

Qualifications The qualifications of the successful candidate for this position include:

• Total commitment to Jesus Christ as your Lord and Savior and a desire to live with Him for eternity.
• Customer-service oriented with a professional and helpful communication style.
• Strong written and verbal communication skills.
• Dependable, self-motivated, and able to manage recurring tasks with accuracy and follow-through.
• Strong organizational skills and excellent attention to detail.
• Proficiency with Microsoft Office software, including Excel, Outlook, and PowerPoint.
• Demonstrated proficiency in learning new software systems.
• Prior administrative, project coordination, or data-entry experience preferred but not required.

Interested candidates should email a cover letter and resume.