Surveys Program Manager

Closing Date: 25/08/2029
face2face reference: 675707
Locations: Nation wide
Contract Duration: 12 Months + 12 Months

About the Role

Reporting to the Program Director, the Survey Manager will oversee survey operations and related assurance activities for a large-scale, internationally coordinated survey program. Working collaboratively with a delivery vendor and international research partners, the role provides strategic and operational oversight of survey delivery, data quality assurance, stakeholder engagement, vendor management and reporting to support high-quality survey outcomes and reliable public data products.

Key Responsibilities

• Lead the design, delivery and reporting of survey results, ensuring data products are quality assured and insights are suitable for public release
• Manage survey activities in collaboration with the vendor and international research partners to ensure quality standards, milestones and reporting requirements are met
• Provide technical advice and direction on the development, testing and implementation of survey instruments, questionnaires, scripts and respondent contact strategies
• Oversee quality control processes throughout data collection to identify risks, detect errors and resolve complex data issues
• Monitor fieldwork performance and work with the vendor and research partners to manage response rates and support representative survey outcomes
• Support data management activities in accordance with relevant regulations, policies and good data management practice

Skills & Experience

• Strong survey and data expertise, including experience in survey design and management, data governance and analysis
• Demonstrated project management experience delivering timely, quality outcomes in dynamic and complex environments
• Strong critical thinking and sound judgement, with the ability to assess risks, weigh options and resolve issues effectively
• Proven ability to collaborate with a range of stakeholders to deliver fit-for-purpose statistical outputs and reports
• Excellent analytical, problem-solving, communication and teamwork skills

Existing Baseline security clearance is a mandatory requirement for this position.

If you have any questions or would like more details, don’t hesitate to reach out to Neil Valechaat [email protected]