Ladders

For our client, we are seeking a SVP, Experience Strategy &amp; Studio - Experience Design to join the team of a leader in the Enterprise Technology space.
This senior leadership role will shape enterprise-wide experience strategy and guide the evolution of product experiences across a complex portfolio. The position will partner closely with executive leaders, engineering, and multidisciplinary creative teams to connect customer insight, business opportunity, and design vision. It will also influence how human-agent collaboration and AI-native experiences come together in ways that improve outcomes across the organization.
Location: New York, NY - US based candidates only, no visa sponsorship available
Compensation: $399,000 – $453,000 annually
Responsibilities
<ul>
<li>Shape enterprise experience strategy with senior leaders across the organization</li>
<li>Identify significant customer and business opportunities across product boundaries</li>
<li>Translate market insights and emerging behaviors into product choices</li>
<li>Define innovative models for collaboration across products and tools</li>
<li>Lead major cross-functional experience initiatives from concept to production</li>
<li>Direct multidisciplinary efforts in product and service design</li>
<li>Use customer insights to inform strategy and challenge existing assumptions</li>
</ul>
Qualifications
<ul>
<li>7+ years in experience/product design or multidisciplinary creative leadership roles</li>
<li>Proven track record in enterprise or portfolio strategy collaboration with senior executives</li>
<li>Expertise in designing for human-agent collaboration and AI-native products</li>
<li>Strong systems thinking ability connecting product experiences with business outcomes</li>
<li>Technical fluency to engage with engineering on product feasibility</li>
<li>Experience recruiting and developing high-level design talent</li>
<li>Ability to balance strategic vision with detailed critique</li>
</ul>
Benefits
<ul>
<li>Opportunity to lead transformative experience initiatives</li>
<li>Collaboration with senior leaders in a global company</li>
<li>Access to cutting-edge technology and AI integration</li>
<li>Position at the forefront of enterprise software innovation</li>
<li>Dynamic work environment encouraging cross-functional teamwork</li>
</ul>
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

SVP, Experience Strategy & Studio - Experience Design

SVP, Experience Strategy & Studio - Experience Design

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