Swim School Manager

Swim School Manager – Beenleigh Aquatic Centre

Are you passionate about helping children build confidence, skills, and a lifelong love of the water? Do you thrive in a leadership role where you can inspire a team, connect with the community, and make a genuine impact every day?

Join the team at Rackley Swimming / City Venue Management at Beenleigh Aquatic Centre. With a strong focus on service excellence, safety, and community connection, this is an exciting opportunity to lead a growing swim school while developing your career within one of Australia’s leading aquatic and leisure management groups.

Reporting to the Facility Manager, you’ll oversee the daily operations of the swim school, support and develop instructors, and help create an outstanding experience for children and families in the local community.

The Role

As Swim School Manager, you will:

• Lead, mentor, and develop the swim school team to deliver exceptional customer service and high-quality swim instruction from infants through to squad levels
• Manage class schedules, staff rosters, enrolments, and day-to-day swim school operations
• Build strong relationships with families, schools, and the local community to grow participation and engagement
• Drive enrolments through proactive communication, community outreach, and promotional initiatives
• Ensure compliance with pool safety standards, child protection requirements, and operational procedures
• Create a positive, safe, and welcoming environment for staff, students, and families
• Work collaboratively with the Facility Manager to support overall venue success

What You’ll Bring

We’re looking for someone who is:

• A confident and motivated leader with the ability to inspire and support a team
• Highly organised, with strong administration and time management skills
• Passionate about customer experience and community engagement
• Comfortable managing multiple priorities in a fast-paced environment
• A strong communicator who can build trust with families, staff, and stakeholders
• Solutions-focused, proactive, and committed to continuous improvement

Experience in the aquatics, leisure, or swim school industry is highly regarded, but not essential. We welcome applicants from a range of leadership and customer-focused backgrounds who are eager to learn and grow in the role.

Weekend availability (minimum one day) is required.

Qualifications

All CVM employees are required to hold a valid Paid Blue Card.

You will also be willing to obtain the following qualifications (at your own cost), with support and discounted training available through the company:

• Swim Teacher and Water Safety qualification
• First Aid and CPR certification
• Pool Lifeguard qualification

The Perks

• Join a respected and community-focused swim school with strong growth opportunities
• Career progression pathways across 44 aquatic and leisure venues within CVM
• Leadership development and ongoing training opportunities
• Access to Fitness Passport
• 50% off Learn to Swim lessons
• 20% off qualifications through AMPD Academy
• Supportive team culture focused on safety, quality, and community impact

How to Apply

If you’re passionate about leading people, delivering exceptional experiences, and making a difference in your community, we’d love to hear from you.

Apply now with your resume and cover letter.

Our Commitment to Safety

Child safety is at the heart of everything we do. CVM is committed to providing safe, inclusive, and supportive environments for children, families, staff, and visitors across all our venues.

We maintain the highest standards of safety and child protection through rigorous policies, ongoing training, and proactive practices, supported by our partnership with Child Safeguard — the leading independent child protection experts in the aquatic and leisure industry.