Switchboard Administrator

About us:

Rockhampton Hospital is a 305-bed major referral hospital for Central Queensland, providing state-of-the-art specialist and integrated cancer care.

We work closely with hospitals across Gladstone, Emerald, Yeppoon, Biloela and rural communities to deliver specialist care across the region.

With a strong focus on teaching, training and growing our future workforce, we support medical, nursing and specialist trainees across a wide range of services.

From Emergency and Surgery to ICU, Paediatrics, Medicine and Mental Health, there are plenty of opportunities to learn, grow and make a difference in regional healthcare.

About the role:

• Be the voice of the hospital. Answer calls professionally, connect people to the right place and keep things moving smoothly.
• Keep everyone connected. Manage pagers, communication systems and staff updates so the right people get the right message at the right time.
• Stay calm when it counts. Quickly recognise emergencies, activate the correct response and follow hospital protocols like a pro.
• Keep things running behind the scenes. Coordinate after-hours travel and accommodation, update records, support admin tasks and use initiative to keep the shift on track.

About you:

• Use your judgement, initiative and problem-solving skills, especially when things get busy or unexpected.
• Communicate confidently with everyone from patients and visitors to staff and departments, building great working relationships along the way.
• Comfortable with computers, Microsoft Word and Excel, and able to keep information accurate and up to date.
• Share information, lend a hand and help create a supportive, collaborative team environment.

What we offer:

Total remuneration value of up to $31,808 p.a. is comprised of:

• An hourly rate between $41.17 - $45.79 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact [email protected]
2. Quote the Job Ad Reference (JAR) RK6I692093

Applications close: Wednesday, 23 September 2026

#Rockhampton