Switch/Recept

Job Summary:

Serve as initial communications point for the company. Answer and transfer calls on a multi-line phone system for the company's facilities. Greet and attend to all company visitors. Data entry and typing duties. The position is full-time Monday - Friday from 8 a.m. – 5 p.m

Essential Duties & Responsibilities:

• Respond to inquiries on the telephone and face to face with guests, vendors, and employees.
• Answer, screen, and transfer telephone calls.
• Greet and attend to visitors entering the organization.
• Respond to general questions from the public and customers.
• Accurate and timely data entry.
• Occasional projects assigned.
• Understanding and coding of Accounts Payable.

Competencies:

• Ability to work in a team setting, as well as independently.
• Excellent organizational skills, problem-solving techniques, accuracy and attention to detail are essential.
• Excellent communication, able to manage multiple priorities simultaneously, and be resourceful.
• Project a professional appearance and courteous demeanor.
• Patience is a necessity with the ability to provide information to callers, deal with questions from customers and direct people to correct destination.
• Ability to multi-task, answering various phone calls, talk face to face with clients and well as visitors and employees, and perform clerical duties.
• Work in safe and efficient manner.

Education & Experience:

• High school diploma or equivalency with three years of experience in an office reception setting.
• A two-year office technology or secretarial sciences degree is a plus.
• Experience with Microsoft Word and Excel.

Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, up to twenty pounds, open filing cabinets and bend or stand as necess