System Administration Engineer, Digital Innovation (GMP Data)

• Own end-to-end system administration, user access management, incident troubleshooting, and root cause analysis for all supported systems
• Support & opportunity to lead digital project execution, including functional testing, user acceptance testing (UAT), and go-live hypercare for new system rollouts and upgrades
• Support & opportunity to lead the full CSV lifecycle (including development and review of URS, FS, RA, IQ/OQ/PQ, test management, and validation summary reports), alongside GMP compliance activities, internal/external audit support, CAPA management, and change control execution
• Coordinate with third-party vendors for system maintenance, issue resolution, and upgrade planning, and provide tier 2/3 end-user support for all supported tools
• Proficiency in Windows Server administration, enterprise application management, and user access provisioning/revocation workflows
• Hands-on experience with Microsoft SQL Server, including ability to write and troubleshoot basic to intermediate SQL queries for data retrieval and issue diagnosis
• Working knowledge of GAMP 5, GMP data integrity requirements, ALCOA+ principles, 21 CFR Part 11, and Annex 11
• Basic understanding of API functionality, system integration patterns, and core networking concepts (TCP/IP, DNS, VPN)
• Bachelor’s degree in IT, computer science, engineering, or a related field
• Minimum 3 years of experience supporting enterprise-grade manufacturing, laboratory, or related operational systems
• Prior GMP, CDMO, or pharmaceutical industry experience
• Direct, hands-on CSV experience

Veronica Neo Shen Hwa  - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423