System Administrator & Digital Innovation (Permanent)

Responsibilities

• Own end-to-end system administration, user access management, incident troubleshooting, and root cause analysis (RCA) for all supported systems
• Support & opportunity to lead digital project execution, including functional testing, user acceptance testing (UAT), and go-live hypercare for new system rollouts and upgrades
• Support & opportunity to lead the full Computer System Validation lifecycle (including development and review, test management, and validation summary reports), alongside compliance activities, internal/external audit support, CAPA management, and change control execution
• Coordinate with third-party vendors for system maintenance, issue resolution, and upgrade planning, and provide tier 2/3 end-user support for all supported tools

Requirements

• Proficiency in Windows Server administration, enterprise application management, and user access provisioning/revocation workflows
• Hands-on experience with Microsoft SQL Server, including ability to write and troubleshoot basic to intermediate SQL queries for data retrieval and issue diagnosis
• Basic understanding of API functionality, system integration patterns, and core networking concepts (TCP/IP, DNS, VPN)
• Working knowledge of GAMP 5, GMP data integrity requirements, ALCOA+ principles, 21 CFR Part 11, and Annex 11

Company industry: R&D Manufacturing

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