System Administrator

该职位来源于猎聘 职责描述：

• Performs day-to-day monitoring of system activities, analysis of system utilization and resources, capacity control, performance tuning, coordination of system upgrades or fixes, adding/deleting users from the system, and generates reports as required
• Resolving Horizontal Application problems i.e. Office, Outlook, IE and etc.
• Support for Remote Access (VPN, Remote Desktop, wireless)
• Patches and Updates support for OS & AV.
• O/S version / Service Pack’s upgrade.
• Software and Firmware upgrade.
• Basic network connectivity troubleshooting
• Resolving Compatibility issues
• Isolate Problems to local / backend / Troubleshoot and fix problems
• Detect potential problems and intimate the concern leads or managers both business & IT.
• Raise tickets with hardware vendors based on warranty availability of the problematic product.
• Should be able to configure & troubleshoot basic IP & Digital phones.
• Validate physical damages of assets appropriately before and after providing or taking back an asset provided to an employee. 任职要求：
• Has experience in System Administration discipline(s) and technologies described in an actual task order proposal.
• Desktop/Laptop Support
• Work along with different teams for various activities as required by the company on various initiatives
• The engineers should be available for QMA / BCPDR drills to ensure support is provided during those respective activities.
• Good English skills, workable oral english