System Administrator

Job Description: System Administrator (CBSE & Cambridge)

Department: IT / Campus Operations | Reports To: IT Head / Administrator | Type: Full-Time, On-Site

Role Summary

Manage and secure the campus IT infrastructure, ensuring uninterrupted technical operations and full digital compliance for dual-curriculum requirements across CBSE and Cambridge (CAIE) frameworks.

Key Responsibilities

Board Compliance & Exam Support

CBSE Portals:

Manage data uploads and compliance for UDISE+, OASIS, SARAL, and LOC (List of Candidates).

Cambridge Portals:

Administer Cambridge Direct, CAIE registration, and coursework submission systems.

Exam Environments:

Lock down ICT lab networks and deploy Safe Exam Browsers (SEB) for Cambridge e-Assessments and CBSE practical exams.

Network, Security & Data

Infrastructure:

Maintain campus LAN, WAN, VLANs, routers, and Wi-Fi access points.

Cybersecurity:

Enforce K-12 web filtering and firewall rules (Sophos/Fortinet) to safeguard student online activity.

Backups:

Manage automated daily backups of student records, ERP databases, and critical administrative servers.

ERP, Cloud & Classroom Tech

School ERP: Administer the campus ERP for admissions, attendance, report cards, and dual-grading systems.

Cloud Platforms:

Provision and manage user accounts in Google Workspace for Education or Microsoft 365.

Hardware & Labs:

Maintain computer lab fleets (Python, Java, CAIE ICT tools), Interactive Flat Panels (IFPs), AV gear, and CCTV systems.

Support & Operations

Resolve Tier-2/3 IT support tickets for faculty, administration, and students.

Train staff on EdTech tools, software updates, and cybersecurity practices.

Coordinate with vendor partners for hardware repairs and internet service agreements (ISPs).

Requirements:

Education:

Bachelors degree in Computer Science, IT, BCA/MCA, or equivalent.

Experience:

1 - 5 years in network/system administration, with at least 2 years in a school environment.

Preferred Certifications:

CCNA, MCSA, or Google Workspace/M365 Administrator.

Work Location: In person