System Administrator

Company Description WESINA FINANCIAL SERVICES-SMC LIMITED is a registered financial solutions provider based in Bugiboni, Gombe Gasawa Town Council, Uganda, serving individuals, small businesses, and communities. The company focuses on financial inclusion through microfinance, savings and investment products, digital financial services, and financial advisory programs. Guided by core values of integrity, innovation, customer-centricity, accountability, and inclusivity, WESINA aims to be a trusted and forward-thinking financial partner. Its technology-driven approach supports SMEs, farmers, salaried individuals, and community-based organizations in achieving sustainable economic growth. Team members join a mission-driven organization committed to empowering underserved segments of society.

Role Description The System Administrator is a full-time, on-site role based in Sironko, responsible for maintaining and supporting the organization’s IT infrastructure. This role includes installing, configuring, and managing servers, workstations, and business applications, as well as monitoring system performance and security. The System Administrator will handle network administration tasks such as managing routers, switches, and connectivity, and ensuring reliable access to digital financial platforms. Day-to-day responsibilities also involve diagnosing and resolving technical issues, providing user support and training, performing regular backups, and implementing updates and patches. The role requires close collaboration with operations and management teams to ensure that IT systems effectively support WESINA’s financial services and compliance requirements.

Qualifications

• Candidates should possess strong System Administration skills, including operating system management, server configuration, and user account administration.
• Candidates should possess solid Troubleshooting and Technical Support skills for diagnosing issues, resolving incidents, and assisting users with hardware and software problems.
• Candidates should possess Network Administration skills, such as managing LAN/WAN environments, network security, and connectivity for digital financial services.
• Candidates should possess a broad Information Technology foundation, including knowledge of security best practices, backup and recovery, and basic database or application support.
• Relevant academic background in IT, Computer Science, or related field; professional certifications (e.g., CompTIA Network+, CompTIA Security+, Microsoft or Linux certifications) are an added advantage.
• Experience administering systems in a financial or regulated environment, with an understanding of data privacy and security requirements, is beneficial.
• Strong analytical and documentation skills, attention to detail, and the ability to prioritize and manage multiple tasks on-site.
• Effective interpersonal and communication skills, with the ability to collaborate with non-technical staff and support technology-driven service delivery.