System Analysis Technican

Summary:

The Failure Analysis Technician is responsible for complete teardown analysis and testing according to written instructions and test procedures. This position requires the candidate to have the ability to understand part functionality and be able to identify the root cause of the failure. The candidate must be a high-energy, hands-on individual with experience in working cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing, and quality landscape.

ESSENTIAL ROLES AND RESPONSIBILITIES:

• Perform analysis and tear down of high voltage battery systems

• Perform external diagnostic inspection and data logging checklist prior to tear down

• Set up and operate test equipment on warranty returned components for level one functionality performance and other operating characteristics per the customer complaint

• Tear down and root cause analysis and documentation (8D, tear down report, etc.) of product failures from the field

• Work with System Analysis Engineers to develop & improve product tear down and analysis work instructions and procedures

• Support development of battery diagnosis and service procedures to be performed in the field

• Communicate with customer service departments to evaluate in field failures, data recording and warranty returns when necessary

  • Data collection and analysis of test/vehicle data to assist in the evaluation of battery performance metrics or determine root cause of malfunctioning vehicle/battery.

  • Catalog and storage of tear down material

  • Upkeep of warranty analysis and rework area

  • Perform other duties as necessary

REQUIREMENTS:

• High School Diploma or GED

• Associates degree in Quality Assurance, Engineering Technology or related field preferred

• Experience working with electronics and high voltage systems

• Experience working with general electronic analysis tools

• Proven ability to work in teams and to work cross-functionally

• Strong interpersonal and communication skills

• Strong quantitative and qualitative capabilities

• Proficient with Microsoft Excel, Word, Outlook and PowerPoint

• Understanding of disciplined root cause analyasis procedures (ex 8D, 5Y, Fishbone).

• Independent, systematic and process-oriented work, high operational readiness and sense of responsibility

• Excellent written and verbal English communication skills for potentially working with customer representatives

PREFERRED SKILLS:

• 3+ years of experience and/or training in an Automotive Manufacturing, Electronics, Battery Technology or a related field

• Experience with automotive battery systems or hybrid vehicles

• Experience in teardown analysis and root cause investigation.

• Experience with CANalyzer and Canape

• Prior knowledge or experience with manufacturing or OEM warranty procedures

• Hands on service experience in High voltage batteries and test systems

INTERNAL TRAINING REQUIREMENTS:

• Quality Policy

• Health & Safety Orientation

• Quality Objectives

• New Hire or New Position Orientation

• Environmental Policy Statement

• IATF 16949

• Samsung Philosophy and Values

• Integrated Management system (IMS)

QUALITY ASSURANCE REQUIREMENTS:

• Comply with requirements of the Integrated Management System, in accordance with IATF: 16949, ISO 9001:2015, ISO 14001, and ISO 45001

• Identify concerns and initiate corrective actions (through verification) relating to product, process and quality systems

• Initiate preventative and continuous improvement actions relating to product, process and quality systems

• Knowledge of Customer Specific Requirements, and/or where to locate them

HEALTH & SAFETY RE QUIREMENTS:

• Follow safe work procedures established by the Company; and follow the OH&S directions of the head of your department or supervisor

• Use of appropriate personal protective equipment (PPE) and safety systems

• Where PPE is required to control exposure to hazards in the workplace, wear and maintain the PPE as directed, as indicated in a risk assessment, or as required in OH&S procedures

• Use other safety and emergency equipment provided in the workplace as directed or as required in OH&S procedures

• Assist with the preparation of risk assessments

• Before commencing work or research, a risk assessment should be conducted to identify, assess and control the hazards associated with the work or research.  This should be conducted in conjunction with other relevant staff, researchers and the supervisor

• Report OH&S problems

• Report workplace hazards to the supervisor as soon as possible after they occur

• Report injury or illness arising from workplace activities using the incident/injury reporting system as soon as possible after the incident

• Lead incident investigations and implement corrective actions

• Complete monthly H&S inspections