System Analyst Administrator

Agency Department of Corporate and Digital Work unit Agency Business Systems, Justice and General Development Government

Job title System Analyst Administrator Designation Administrative Officer 5

Job type Full Time Duration Ongoing

Salary $93,674 - $98,332 Location Darwin

Position number 32895 RTF 357067 Closing 29/10/2026

Contact Officer John Weippert on 08 8999 4993 or [email protected]

About the agency https://dcdd.nt.gov.au

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357067

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability

by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact

officer. For more information about applying for this position and the merit process, go to the OCPE website. Aboriginal applicants will be granted

priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary objective
Under the direction of the Senior Systems Analyst, provide services regarding systems configuration and administration to support the delivery of

critical ICT systems, applications and technological solutions within client agencies. This can include system and user administration, perform

testing and undertake other IT service management duties to ensure high levels of customer service and business continuity, as a member of a

small team.

Context statement
Agency Business Systems (ABS) - Justice and General Government (JGG) manage client agencies’ core business digital systems through their life

cycle from strategy to design, development, release and deployment, operational delivery, maintenance, support and retirement.

Key duties and responsibilities

1. Provide system support to agency staff and other clients as required, including planning, testing and implementation of new software releases

and upgrades.

2. Coordinate work with internal and external service providers, arrange scheduled outages and conduct related testing as required.

3. Collaborate with Business Analysts, other IT specialists and end users to collect, verify and document requirements for system changes,

business requirements and constraints, work practices and processes, procedures and user manuals.

4. Prepare system test plans; coordinate testing; document and resolve issues arising from user acceptance testing.

5. Prepare status and statistical reports as required.

6. Administer and action approved user access and security.

Selection criteria
Essential

1. Sound technical knowledge and demonstrated experience of enterprise level information technology management systems and applications,

including ability to undertake technical investigations, analyse gathered information and help resolve issues in an integrated ICT operational

setting.

2. Knowledge of and the ability to apply sound IT service management practices, methodologies and tools.

3. Well-developed knowledge of systems development practices and a sound understanding of database concepts, web systems and security

protocols.

4. Well-developed problem-solving skills with the ability to analyse business processes to resolve issues and identify improvement opportunities.

5. Proven ability to show initiative, prioritise and meet deadlines in a dynamic work environment.

6. Well-developed interpersonal, communication and collaborative skills, with a demonstrated ability to interact with managers, vendors, clients

and employees at senior levels and from diverse cultures.

7. Demonstrated work ethic and attitude which emulates DCDD values of Commitment to service, Innovation, Ethical practice, Accountability,

Impartiality, Diversity and Respect.

Desirable

1. Degree or Diploma qualification in a relevant discipline, e.g., ICT, Computer Science, Business Administration.

2. Relevant Information Technology Infrastructure Library (ITIL®) qualification or similar certification.

Further information
The selected applicant must consent to a probity check to confirm they have no significant criminal history record or associations. A prerequisite

for the probity check is permanent residency or Australian citizenship. A number of client agencies operate 24 x 7 and participation in an on-call

roster and some out of hour’s work may be required. When choosing to apply for this position, the applicant should consider the full requirements

of the position in aligning to their work experience and capabilities to this role. Please refer to theCapability Framework.