System Analyst (Application Systems) (26120)

THE CHINESE MEDICINE HOSPITAL OF HONG KONG

The Chinese Medicine Hospital of Hong Kong (CMHHK) is a flagship Chinese medicine (CM) institution leading the development of CM including Chinese medicines (CMs) in Hong Kong. The CMHHK adopts a public-private partnership model. The HKSAR Government has financed the construction and selected the Hong Kong Baptist University as the contractor to incorporate the HKBU Chinese Medicine Hospital Company Limited as the operator to manage, operate and maintain the CMHHK.

The CMHHK commenced hospital services by phases from December 2025. The CMHHK aims to offer comprehensive CM care, ranging from primary, secondary to tertiary services, and promote advanced and specialised CM services.  The CMHHK will pioneer integrated Chinese-western medicine (ICWM) services to cater to different patient needs.  Inpatient, day-patient, and outpatient treatments and also community services will be offered by the CMHHK. Both Government-subsidised services and add-on market-oriented services will be provided to ensure accessibility and to meet the diverse healthcare needs of the community.

With a view to prioritising education, training, innovation and research, including collaboration with local and overseas universities to advance evidence-based clinical research and develop CM theories and clinical applications, the CMHHK is now looking for the following talent to join our team.

System Analyst (Application Systems) (26120)

Responsibilities:

Report to Deputy Head of IT and Head of IT and be responsible for the following duties:

• Lead the application team to analyze, design, and implement IT systems and solutions to meet CMH’s

business requirements and enhance operational efficiency through executing the following IT functions:

• Analyze business processes, system requirements, and user needs to design and develop IT solutions that

align with organizational goals and objectives;

• Conduct system assessments, feasibility studies, and gap analyses to identify system deficiencies,

recommend enhancements, and streamline system workflows;

• Collaborate with stakeholders, end-users, and technical SMEs to gather and document system

requirements, functional specifications, and user stories to guide system development;

• Facilitate requirements workshops, interviews, and surveys to elicit stakeholder feedback, clarify

requirements, and prioritize system features and enhancements;

• Coordinate system integration activities, data migration processes, and system testing procedures to

ensure seamless integration of new systems with existing infrastructure;

• Conduct system testing, user acceptance testing (UAT), and quality assurance (QA) to verify system

functionality, performance, and data integrity before system deployment;

• Create technical documentation, system architecture diagrams, and system design specifications to

communicate system requirements, workflows, and technical details to developers and stakeholders;

• Document system configurations, data models, interface specifications, and system dependencies to

support system maintenance, troubleshooting, and knowledge transfer;

• Assist in system implementation, deployment, and system configuration changes to ensure successful

system rollouts and user adoption;

• Provide post-implementation support, system training, and system documentation updates to address user

feedback, resolve system issues, and optimize system performance;

• Monitor system performance metrics, system logs, and user feedback to identify system bottlenecks,

performance issues, and optimization opportunities;

• Analyze system usage patterns, system trends, and system capacity planning to optimize system resources,

scalability, and system reliability;

• Manage system change requests, system upgrades, and system enhancements in accordance with change

management process, IT policies, and regulatory requirements;

• Ensure system compliance with industry standards, data security protocols, and system governance

frameworks to protect system data and maintain system integrity; and

• Perform any other duties as assigned by supervisor(s) from time to time.

Requirements:

• Holder of a bachelor’s degree in IT, Computer Science or related disciplines;

• Certifications such as PMP are a plus;

• At least 10 years relevant work experience in a hospital setting;

• Experienced in Chinese Medicine clinics or hospitals is preferred;

• Mastery in hospital clinical and non-clinical processes is a must;

• Knowledge of healthcare information systems and standards (e.g., HL7, FHIR, DICOM) is essential;

• Solid experience in IT system analysis and design;

• Solid experience in system modelling tools, requirements gathering techniques, and system development

methodologies;

• Proficiency in programming languages (e.g., Java. JavaScript, Python), development frameworks (e.g.,

WebLogic, Tomcat, React, Note.js, Spring, IIS, Visual Studio, VB.net), and software development

methodologies;

• Proficiency in database management systems (e.g., MongoDB and SQL Server);

• Strong analytical skills, problem solving abilities, and attention to detail;

• Good business acumen and the ability to translate business requirements into effective IT solutions;

• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels;

• Good leadership and team-building skills in motivating IT personnel from inhouse, partners, vendors and

contractors; and

• Excellent presentation skills with good command of English and Chinese in both spoken and written,

including Putonghua The initial appointment will be offered on a fixed-term contract ending in December

2025. Subject to performance and the decision of the CMH, the offer of further appointment, if any, will be made by the CMH.

Shortlisted candidates will be invited to attend a written test.

Work location: The Chinese Medicine Hospital of Hong Kong in Tseung Kwan O.

Salary will be commensurate with qualifications and experience.

Interested parties please send your full resume with current salary and expected salary by clicking "Quick Apply".

Personal data provided in application will be treated as strictly confidential and used for recruitment purpose.