System Analyst

Responsibilities:

• Act as a system analyst to support and enhance web applications used for ship management, logistics systems, and other non-DCS business systems.
• Coordinate with business users to gather, analyze, and document requirements for new functions or system improvements.
• Work closely with internal developers and external vendors to ensure timely delivery and quality of system changes.
• Perform system testing, user acceptance testing (UAT) coordination, and prepare related documentation.
• Monitor system performance, troubleshoot incidents, and provide second-level support to ensure service continuity.
• Support integration between systems (API/EDI/Web Services) related to container logistics and ship management.
• Prepare functional and technical specifications, workflow diagrams, and standard operating documentation.
• Collaborate with IT Infrastructure and Security teams to ensure compliance with RCL IT policies and standards.
• Support project implementation, rollout, and post-go-live activities.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum 3–5 years’ experience as a System Analyst or Application Support Analyst.
• Strong understanding of web application architecture, APIs, and database systems (SQL/Oracle).
• Hands-on experience in system documentation, requirement analysis, and UAT coordination.
• Familiarity with HTML, JavaScript, .NET, PHP, or Python frameworks preferred.
• Experience working with logistics or ship management systems is an advantage.
• Good communication and coordination skills with business users and vendors.
• Strong analytical and problem-solving mindset.
• Fluent in English (spoken and written).

We offer a competitive salary plus an attractive benefits package, including

• Annual bonus
• WFH
• Training course
• A comprehensive medical
• Dental and social scheme
• A career plan.

Regional Container Lines Public Co Ltd. (RCL)

127/35 Ratchadapisek Road, 30th Floor, Panjanthani Tower,

Chongnonsi, Yannawa, Bangkok 10120

Website: www.rclgroup.com