System Analyst

Key Responsibilities

• Requirements Analysis & Stakeholder Collaboration

  • Collaborate with IT leaders, Medical Informatics, business units, and end-users to identify automation opportunities and system requirements.

• Systems Design & Development

  • Design, develop, enhance, test, and deploy application systems and databases.
  • Ensure solutions meet business needs, technical standards, and integration requirements.

• Hospital Information Systems (HIS) Management

  • Evaluate, recommend, and support HIS solutions and related healthcare systems, including interfaces with RIS, LIS, and other medical modalities.
  • Ensure compatibility and interoperability among various healthcare applications.

• Project Management

  • Lead and coordinate cross-functional IT and Medical Informatics projects.
  • Manage project timelines, resources, risks, implementation activities, and stakeholder communications.

• Testing & Quality Assurance

  • Conduct and oversee System Testing, Quality Assurance (QA), Operations Acceptance Testing (OAT), and User Acceptance Testing (UAT).
  • Ensure systems are reliable, secure, and aligned with business requirements before deployment.

• Implementation & Continuous Improvement

  • Support system implementation, post-implementation review, and change management activities.
  • Identify and implement system enhancements and process improvements.

• Application Support & User Training

  • Provide application helpdesk support and troubleshoot system issues.
  • Conduct user training and maintain system documentation, manuals, and procedures.

• Technical Evaluation & Vendor Management

  • Assess software specifications and vendor solutions for technical feasibility and business fit.
  • Coordinate with vendors and internal stakeholders on system implementation and support requirements.

• Systems Integration & Compliance

  • Ensure seamless integration of applications with existing systems and infrastructure.
  • Maintain adherence to organizational standards, policies, and information security requirements.

What We’re Looking For

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum of two (2) years of experience in application development, systems support, systems analysis, or project management.
• Experience supporting healthcare systems is an advantage.

Technical Competencies

• Strong understanding of Software Development Life Cycle (SDLC), Project Management methodologies, and ITIL practices.
• Proficiency in Microsoft technologies, including .NET Framework, ASP.NET (VB.Net/C#.Net), Visual Studio, and related development tools.
• Experience with Java programming and web application development.
• Strong knowledge of MS SQL Server, including database design, stored procedures, scripting, and performance optimization.
• Knowledge of systems integration, API connectivity, and enterprise application support.
• Familiarity with Windows Server environments and infrastructure concepts.

Professional Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Effective presentation, facilitation, and end-user training skills.