System Analyst

About the role

The role involves requirements gathering, system analysis, and business process design, with a focus on API-based systems, integration design, and data mapping. You will analyze system performance, identify bottlenecks, and define non-functional requirements while working with cloud-based SAAS platforms.

Requirements:

• Gather requirements, conduct system analysis, and design business processes
• Create functional and technical specifications using UML and data modeling
• Design and support API-based systems and integration solutions
• Perform data mapping and analysis
• Analyze system performance, identify bottlenecks, and define non-functional requirements
• Collaborate with cross-functional teams including Dev, QA, and Architect
• Produce clear specifications including functional spec, integration spec, and sequence diagrams
• Support testing activities including scenario design, requirement clarification, and UAT support

Qualifications:

• Strong skills in requirements gathering, system analysis, and business process design
• Proficient in UML, data modeling, and creating functional and technical specifications
• Experience with API-based systems, integration design, and data mapping
• Solid understanding of database concepts and basic data analysis
• Good communication skills in both Thai and English
• Ability to analyze system performance, identify bottlenecks, and define non-functional requirements
• Understanding of rate limits, retry logic, timeout strategy, and caching concepts
• Experience working with or integrating into headless or cloud-based SAAS platforms
• Ability to work with cross-functional teams
• Background or familiarity with telecom, subscription services, or large enterprise systems (preferred)