System Analyst L5

Experience: 15+ years

Position: 12 months contract (extendable)

Work Mode: Makati, Philippines (Hybrid)

Roles and Responsibilities

Business, Industrial Engineering, or Information Technology graduate with experience in business casing, business analysis, and requirements definition.

Extensive experience in the banking industry, with strong knowledge of banking products, processes, and systems, including business analysis, requirements definition, and the delivery of complex banking and cash management initiatives.

Strong understanding of banking products, services, and processes, particularly cash management solutions, business analysis practices, requirements management, and system development methodologies.

Proficient in requirements elicitation and documentation, process analysis, stakeholder management, solution design, and impact assessment.

Analytical, detail-oriented, proactive, collaborative, adaptable, and able to communicate effectively with both business and technical stakeholders.

Collaborate with Business Units (BU), Information Technology Group (ITG), vendors, and other stakeholders to gather, analyze, and document business, functional, and system requirements for CMS-related initiatives.

Prepare and maintain high-quality Functional Requirements Specifications (FRS), process flows, business cases, and other project documentation in accordance with established standards and methodologies.

Ensure that business requirements are complete, accurate, traceable, and aligned with business objectives, regulatory requirements, and system capabilities.

Proactively manage assigned deliverables and project activities, ensuring timely completion, effective stakeholder communication, and prompt resolution of issues and risks.

Develop, review, coordinate, and execute test scenarios, test cases, and user test scripts; support System Integration Testing (SIT), User Acceptance Testing (UAT), defect management, and test result reporting activities.

Work closely with development, infrastructure, and support teams to validate solution designs, assess impacts of proposed changes, and ensure successful implementation of CMS enhancements and projects.

Support successful project delivery and post-implementation activities by ensuring solutions meet business requirements, testing objectives are achieved, and business users receive adequate support to maintain a high level of stakeholder satisfaction.