System Analyst (Ref:SA-TMDHC)

Tuen Mun District Health Centre

Evangelical Lutheran Church Social Service – Hong Kong (ELCSS-HK), one of the largest NGOs in Hong Kong, was established in 1976. With an innovative, caring and people-oriented approach, we provide integrated services to the grassroots and the disadvantaged.

ELCSS-HK was awarded to operate Tuen Mun District Health Centre (TMDHC), a programme commissioned by the Health Bureau and is currently seeking high caliber candidates to join our team to work for promoting primary health care for the community and developing healthy life style of Tuen Mun residents.

Key Responsibilities

Support the IT Manager in user support services, IT asset management, system development and vendor management.

Coordinate vendors on technical support, system enhancement, project implementation and maintenance.

Provide daily support for CMS On Ramp System, eHealth and internal IT systems.

Install, configure, monitor and maintain IT infrastructure, networks and computer systems.

Troubleshoot system issues and perform patch management to ensure system stability and security.

Assist in implementing cybersecurity measures, IT governance and infrastructure services.

Prepare system documentation, user guides, training materials and conduct end-user training.

Monitor project progress and ensure timely delivery of IT initiatives.

Liaise with users, vendors and stakeholders to facilitate issue resolution and service improvement.

Participate in IT projects and undertake other assigned duties.

5 days work, occasional early morning, evening or weekend support may be required.

Requirements

Degree or Diploma in Information Technology, Computer Science, or related disciplines.

Minimum 5 years' relevant experience

Solid knowledge of system administration, network infrastructure, cybersecurity, and IT support services.

Experience in system implementation, vendor management, and project coordination.

Familiarity with Microsoft Windows Server, Microsoft 365, virtualization, network technologies, and cloud services.

Knowledge of database management, software development and Artificial Intelligence application will be an advantage.

Strong analytical, problem-solving, and communication skills.

Self-motivated, responsible, and able to work independently as well as in a team environment.

Good command of written and spoken English and Chinese.

Experience in healthcare, NGO, or public sector IT environments is an advantage.

Please send application together with full curriculum vitae and expected salary to Administration and HR Department, Tuen Mun District Health Centre, 1/F., Rosedale Gardens Shopping Mall, 133 Castle Peak Road, San Hui, Tuen Mun, N.T. or email to [email redacted, apply via Company website]

Personal data provided by job applicants will be used strictly in accordance with Agency’s data protection policy for recruitment purposes only. Applicants not contacted within 2 months may consider their applications unsuccessful and all related information will be kept on our files up to end of recruitment process.

Full-time