System & Storage Engineer

Job Summary

The System & Storage Engineer will deliver enterprise projects, support presales activities, design technical solutions, and provide advanced troubleshooting for system and storage deployments.

Responsibilities

Lead the technical implementation of enterprise system and storage projects, contributing to solution design aligned with project objectives

Provide Level 2 managed services support during scheduled shifts, resolving client-reported incidents efficiently

Analyze project objectives to derive detailed Scope of Work documents

Develop vision and connectivity diagrams to illustrate system setups clearly

Troubleshoot and resolve complex system infrastructure issues to maintain operational stability

Work flexibly on weekends and after business hours to meet project deadlines and support client incidents

Ensure project deliverables meet agreed scope, timeline, and quality standards

Prepare comprehensive project documentation including configuration records, test results, handover documents, and as-built diagrams

Collaborate closely with project managers, engineers, vendors, and customers to ensure successful project delivery

Apply virtualization technologies such as VMware, HyperV, and Nutanix to optimize system performance

Manage server technologies including blade servers, hyper-converged infrastructure (HCI), and Cisco Unified Computing Server

Utilize cloud platforms like Azure, AWS, and Alibaba Cloud for scalable infrastructure solutions

Implement backup solutions using Veeam and Rubrik to ensure data protection and recovery

Administer Microsoft enterprise solutions including Entra, M365 (Exchange Online, SharePoint, Intune, Purview, Defender), and Active Directory

Perform security hardening on Windows and Linux operating systems to safeguard infrastructure

Configure and manage storage systems including SAN FC/iSCSI, NAS, and zoning on Brocade and MDS SAN switches

Required competencies and certifications

Minimum 3 years of experience in project implementation within a system integrator environment

At least 3 years of experience implementing and migrating SAN Storage solutions

Minimum 3 years of experience implementing or upgrading VMware or HyperV virtualization platforms

At least 2 years of experience implementing Cisco UCS, HP, or Dell blade and system servers

2 Years’ experience in implementing Microsoft enterprise products

Preferred competencies and qualifications

Knowledge of Exchange, Microsoft Clustering, SQL Always On Availability Groups (AAG), Remote Desktop Services (RDS), and Windows Server Update Services (WSUS)

Technical certifications such as CCNA, Microsoft certifications, or equivalent

Experience with ManageEngine Endpoint Central or similar endpoint management tools

Trading & Distribution of IT Related Services & Products