System

About Us – Solution Squad

Solution Squad is a fast‑growing IT services and managed solutions provider delivering end‑to‑end technology support to businesses across New Zealand. We specialise in system administration, networking, cybersecurity, cloud services, hardware deployment, and ongoing managed support.

We are looking for a highly skilled and motivated System, Network & Security Administrator to join our team. This is an exciting opportunity for someone who enjoys variety, problem-solving, and working across a broad range of technologies.

About the Role

In this role, you will be responsible for maintaining and supporting server environments, networks, firewalls, and customer devices. You will resolve complex technical issues, deliver on-site and remote support, and ensure our clients’ systems remain secure, stable, and fully optimised.

Some travel to client sites may be required.

Key Responsibilities:

System Administration

• Manage and support Windows Server and/or Linux Server environments
• Maintain Active Directory, Group Policy, DNS, DHCP, and identity management
• Administer Microsoft 365, Azure AD, Conditional Access, and Intune
• Perform system patching, updates, and backup management

Server & Cloud Infrastructure

• Install, configure, and maintain virtualised environments (VMware/Hyper‑V)
• Troubleshoot performance, capacity, and uptime issues
• Implement and monitor backup, recovery, and failover processes

Network Management

• Manage and maintain routers, switches, VLANs, and wireless access points
• Troubleshoot WAN/LAN issues and optimise network performance
• Configure VPNs, network segmentation, and routing

Firewall & Security

• Configure and administer firewalls (Sophos, Fortinet, Cisco, etc.)
• Apply, review, and manage firewall rules and protection policies
• Monitor and respond to security alerts, threats, and vulnerabilities
• Support endpoint protection and email security solutions

Device & Application Support

• Deploy, configure, and support desktops, laptops, tablets, and mobile devices
• Manage application installations, updates, and licensing
• Provide Tier 2/3 technical support to users across multiple clients
• Troubleshoot hardware, software, and network-related issues

On-Site Work (When Required)

• Perform hardware installations and migrations
• Resolve complex issues that cannot be handled remotely
• Build strong professional relationships with clients

Skills & Experience Required

• 3+ years of experience as a Systems Administrator, Network Administrator, or similar role
• Strong understanding of Windows Server environments
• Excellent knowledge of networking fundamentals (DNS, DHCP, TCP/IP, VLANs, VPNs)
• Hands-on experience with firewall platforms (Sophos, Fortinet, Cisco, etc.)
• Microsoft 365 and Azure administration experience
• Experience with virtualisation technologies
• Strong diagnostics and problem‑solving abilities
• Ability to travel to client sites when required
• Relevant certifications (preferred):
• Microsoft (AZ‑104, MS‑102, MD‑102)
• CCNA/CCNP
• Network+ / Security+
• Fortinet NSE / Sophos Certified

What We Offer

• Competitive salary package
• Opportunities for professional growth and certifications
• Work with modern technologies and diverse business environments
• Supportive team culture with strong technical leadership
• A role with variety—no two days are the same

How to Apply

If you have the skills and experience we’re looking for, we’d love to hear from you.

Please send your CV and cover letter to: [email protected] or call us on 0800900777