System Engineer

Mandatory Skills
Supervision of installation of new IT infrastructures
Provide support to general workspace equipment (like Laptop, Desktops, Mobile, Printers, Network, Meeting Room support, etc...)In this role, you will be responsible for Gurubar operations with good understanding of Microsoft AD environment, Group policies, infrastructure service like DHCP/DNS/Packaging/Scripting.
Maintain the compliance of the PC builds with Fidelity Standards
Produce the necessary reports and statistics to control the team productivity and give a proactive answer to re-occurring issues.
Flexible to work in shifts and support operations 24/5 around the clock
Previous end user support experience, on a user community of 1000 users
Requires knowledge on the following:
Knowledge in supporting MAC OSX , IOS platform, MDMs, JAMF
Good Knowledge on Scripting using PowerShell
Collaborate with other Fidelity support groups in and out of India
Knowledge of ITIL process, ITIL certification will be an added advantage
Good Exposure to Ticket Tools like Service Now and extract trending reports and data for analysis

The Skills that are Good to Have for this role
Good Knowledge on Scripting using PythonResponsible for End Point Security & compliance such as DLP/ Encryption.

Minimum Experience on Key Skills
6-9 years

General Expectation

1. Must have Good Communication
2. Must be ready to work in 10:30 AM to 8:30 PM Shift3) Flexible to work in Client Location Preferred is DLF Downtown, Tharamani, Chennai
3. Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option
4. Expect Full Return to office in 2026

Pre-Requisites before submitting profiles

1. Must have Genuine and Digitally signed Form16 for ALL employments
2. All employment history/details must be present in UAN/PPF statements3) Candidate must be screened using Video and ensure he/she is genuine and have proper work setup
3. Candidates must have real work experience on mandatory skills mentioned in JD
4. Profiles must have the companies which they are having payroll with and not the client names as their employers
5. As these are competitive positions and client will not wait for 60 days and carry the risks of drop-out, candidates must of 0 to 3 weeks of Notice Period
6. Candidates must be screened for any gaps after education and during employment for genuineness of the reasons

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.