Geekay Infotech
System Engineer
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹325,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
10 August 2026
What they need
Hiring | System Engineer (L1 Desktop & Windows Server)
Job Details
Role: System Engineer L1 (Desktop + Windows Server Support)
Open Positions: 1+
Location:
Dhirubhai Ambani International School (BKC, Mumbai) / Thane (W)
Experience: 2 – 4 Years
Shift: General / Rotational (as per requirement)
Employment Type: Full-Time
Job Overview
We are looking for a System Engineer (L1) with hands-on experience in desktop support, Windows server administration, and basic networking. The candidate will be responsible for managing end-user support, troubleshooting infrastructure issues, and ensuring smooth IT operations.
Key Responsibilities
Desktop & End-User Support
- Handle incidents, service requests & first call resolution (FCR)
- Troubleshoot desktops, laptops, printers, scanners
- Provide technical support and issue resolution
- Install and configure MS Office (2016/2019), Outlook, Office 365
- Create and manage user profiles & desktop settings
- Perform routine maintenance and system upgrades
- Manage helpdesk tickets and prioritize issues
- Submit daily, weekly, and monthly reports
Windows Server & Infrastructure Support
- Support Windows Servers (2012/2016/2019)
- Troubleshoot server hardware, OS, and basic network issues
- Monitor servers, firewall, network devices, and backups
- Perform regular maintenance (Local/UAT/Production servers)
- Assist in Disaster Recovery (DR) planning and execution
- Coordinate with vendors, ISPs, and cloud teams (Azure)
- Maintain IT inventory, licenses, and documentation (MIS/SOPs)
- Support email systems and enterprise applications
Required Skills
- Strong knowledge of Desktop Support / End User Support
- Basic knowledge of Windows Server Administration
- Understanding of Networking (Switches, Routers, Firewall)
- Experience with Office 365 & Outlook configuration
- Knowledge of software installation & troubleshooting
- Familiarity with helpdesk/ticketing tools
- Basic PowerShell scripting (optional)
Candidate Profile
- Experience: 2–4 years
- Qualification: Diploma / B.Sc / BCA / B.E (IT/Computers/Electronics) / Any Graduate
- Strong problem-solving and multitasking skills
- Good communication and teamwork ability
- Self-motivated and proactiveRole & responsibilities
Preferred candidate profile
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