System Engineer

Skills:
Good understanding of IT knowledge
IT Infra servers win & unix
Excellent communication skills
Note: We need good stability candidates with excellent communication and only female candidates.

Detailed :
Ability to monitor the infrastructure alerts and take action to resolve the events
Escalate to business as needed
Perform Health checks to ensure the start & end of business hours
To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents
Ability to work in shifts 24 x 7
Sound knowledge & hands on experience on WIN & Unix L1 skill
Ability to communicate to users over telephone e-mail communication in English
Have knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantage
Ability to multitask on different process & schedulers like Ctrl-m , Autosys

IT knowledge, IT Infra servers win & unix, infrastructure alerts, Health checks , IT infrastructure , WIN & Unix L1 skill, ITSM services such as Service now , Jump , HP ITSM , Ctrl-m , Autosys

Mandatory Key Skills

it infrastructure,sql,linux,troubleshooting,networking,Microsoft windows,application support,technical support,java,system administration,plsql,production support,unix shell scripting,active directory,unix*,win*,servicenow*,itsm*,system engineering*