System Engineer

About the Role

We are seeking a technically strong and motivated System Engineer with hands-on experience in Contact Center platforms and modern cloud / DevOps technologies. You will support deployment, integration, and delivery of enterprise‑grade Customer Experience (CX) solutions across voice, routing, cloud, and containerized applications.

The role collaborates closely with Solution Architects, Project Managers, and clients, ensuring smooth system rollout and high-quality support.

Key Responsibilities:

• Assist in implementing and integrating contact center / communication solutions

• Participate in system setup, configuration, and functional testing

• Support troubleshooting across application, voice, network, and server environments

• Work on cloud‑related tasks including:

  Basic deployment, configuration, or administration on Azure or AWS

• Prepare technical documentation (design notes, test reports, as‑built documents)

• Coordinate with customers, vendors, and internal project teams

• Provide post‑implementation support and handover

Qualifications:

• Diploma or degree in IT, EE, Computer Science or related disciplines

• Minimum 3 years of experience in IT, system integration, or related areas

• Knowledge of contact center, voice, or enterprise communication technologies is an advantage

• Familiarity with Azure / AWS cloud platforms

• Basic understanding of:

  IP Networking

  Windows and/or Linux server environments

• Strong problem-solving skills and willingness to learn

• Good communication skills in English and Chinese

What you enjoy:

• Five-day work week
• Performance Bonus
• Dental scheme
• Medical & Hospital Scheme
• Professional examination leave
• Birthday leave
• Marriage leave
• Wedding anniversary leave
• Children’s birthday leave

To learn more about Continuous Technologies International Limited, please visit our web site at http://www.ctint.com

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