System Engineer

Key Responsibilities:

• Plan and design CCTV network architecture and effective surveillance coverage
• Install, configure, and commission IP cameras, DVRs/NVRs, video management systems (VMS), and associated hardware/software
• Configure and maintain routers, switches, VLANs, VPNs, and PoE networks supporting camera infrastructure
• Establish high-availability VPN connectivity across multiple CCTV sites
• Monitor CCTV and network performance, diagnose issues, and perform proactive maintenance
• Apply firmware updates, security patches, and resolve vulnerabilities in network devices
• Work alongside CCTV, access control, and IoT teams to integrate solutions into wider security platforms
• Perform site surveys, risk assessments, and recommend enhancements
• Maintain detailed documentation and network topology diagrams
• Train clients and internal teams on CCTV system operation, maintenance, and security best practices
• Ensure adherence to standards such as ONVIF, NSI, MOI SSD, and local regulations

Competence (Knowledge, Skills and Abilities):

• Networking: TCP/IP, VLAN, PoE, WAN/LAN, QoS, VPN, multicast routing, HA protocols (VRRP, HSRP)
• Security technologies: IPSec, UTM, firewalls, and cybersecurity best practices
• Proficiency with Wireshark/sniffer tools and Linux environments
• Experience with any CCTV platforms: Dahua, Hikvision, Uniview, Hikcentral, Bosch, Milestone will be added advantage

Requirements:

• Ability to handle multiple responsibilities in a fast paced and performance driven environment

• Able to converse well with customers on enquiries

• Strong technical knowledge with and certification on in-house products

• Able to deal with routine tasks and may perform tasks with some level of complexity

• Take decisions for own tasks in defined degree of freedom

• Able to solve problems in most cases and within guidelines

• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Diploma or Bachelor’s in Computer Science, Electrical/Electronic Engineering, or related field
• Certifications: Cisco (CCNA/CCNP), CompTIA Security+, Hikvision, Axis, Milestone, or equivalent
• Min. 3 years experience in CCTV system deployment and network engineering
• Proven expertise in configuring IP-camera systems and video surveillance infrastructure