System Engineer

WHY JOIN US? We explore ways to deliver new value, foster creativity and reach beyond boundaries. We use drive and commitment to energize, engage, and inspire others. We do what is important and strive for continuous improvement, work with passion, and purpose. We act with mutual respect, communicate fearlessly and collaborate to leverage our collective talents. At Riskonnect, we share this set of expectations and values. They guide us every day in every way. These values are more than words – they unite our organization and bring meaning and purpose to what we do.

Responsibilities

• Operate and monitor all installed application systems and Riskonnect global IT infrastructure.
• Operate and monitor all Riskonnect Application Product hosted environments.
• Carryout regular backups and recovery/restoration of data.
• Provide Technical Support for daily operations.
• Resolve technical problem with external vendors, suppliers and technical personnel.
• Deploy Riskonnect products to Riskonnect cloud servers and SH environments.
• Liaise with other teams in Riskonnect, vendors and clients to ensure timely delivery of projects, change requests and Riskonnect application fixes.
• Help and support other teams with TechOps related queries and presales inquires for tenders and new projects.
• Work under 24/7 roster.

Requirements

• A bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 3-5 years of Industry Experience.
• Sound knowledge on, Web services, Web API, SQL 2019/2025, IIS, O365, Windows server 2019/2025, Backup solutions.
• Industry certifications in Microsoft technologies (IIS, SQL Server, Azure Cloud, server Management) etc., would be preferred.
• Working on end-to-end IT System and Network processes and best practices involved.
• Good understanding about Company IT infrastructure, BCP, DR, ISO, ITIL best practices.
• Ability to provide realistic solutions to complex problems with justifiable efforts.
• Contribute to technical documentation and update technical artefacts with minimum follow up from leadership.
• Take part in effort estimates and provide realistic timelines with commercial understanding.