System Engineer

Job Title: Systems Enigneer

Location: Pune, India

About This Role:

Comscore is seeking a Systems Engineer for the Product Operations team to monitor and maintain the health of the processing environment, support by troubleshooting applications, and provide process certification on both Linux and Windows Environments. This role requires monitoring applications that run in various environments through internal dashboards. The role will require responsibilities for identifying issues from the internal dashboards, performing first level triage of the issues, and escalating as necessary until the issue is resolved. Problem solving will consume a large portion of time in this role, as it requires assisting multiple teams with resolving issues daily. Technical and analytical skills will be required for this role. Responsibilities will increase over time as experience is gained to continue supporting production processing and improving the efficiency of the processing environment and applications running in it.

What You'll Do:

• Tier 1 Monitoring and Escalation support for internal systems and environments
• Working with BigData processing environments (Hadoop, AWS, Greenplum, Windows) to monitor system health with respect to job processing volume
• Execute custom requests and ad-hoc jobs in a timely manner and validate the results
• Communicating and collaborating with teams around the globe in multiple countries
• Automating manual steps, alerts, and optimizing existing processes for execution efficiency
• Attention to detail
• Ability to follow complex and detailed instructions
• Sense of action and assertiveness to resolve issues
• Desire for learning new technologies
• Strong data analysis and problem-solving skills
• Excellent written and verbal communications skills
• Should be ready to work in 24/7 rotational shifts.

What You'll Need:

• 0-3 years of experience required
• Bachelors degree in computer science or related field
• Understanding of Windows and Linux Environment
• Should be able to write and understand basic SQL Queries
• Knowledge of any scripting language (preferably Python)
• Windows & Linux command line experience, basic knowledge of XML
• Knowledge of JIRA & GIT.

Shift Timing:

24/7 rotational

Benefits:

• In addition to our compensation package, we offer the following benefits:
• Opportunity to work hybrid.
• A knowledge, high-achieving, experienced, and fun team;
• An international and diverse work atmosphere;
• Dynamic, supportive and collaborative work environment work with global stakeholders;
• Amazing opportunities for career progression;
• Work-life balance at its best.

India

• Medical Insurance coverage is provided to our employees and their dependants, 100% covered by Comscore;

• Provident Fund is borne by Comscore, and is provided over and above the gross salary to employees;

• 26 Annual leave days per annum, divided into 8 Casual leave days and 18 Privilege leave days;

• Comscore also provides a paid Recharge Week” over the Christmas and New Year period, so that you can start the new year fresh;

• In addition, you will be entitled to:

• 10 Public Holidays;

• 10 Sick leave days;

• 5 Paternity leave days;

• 1 Birthday leave day.

• Flexible work arrangements;

• “Summer Hours” are offered from March to May: Comscore offers employees the flexibility to work more hours from Monday to Thursday, and the hours can be offset on Friday from 2:00pm

• onwards;

• Employees are eligible to participate in Comscore’s Sodexo Meal scheme and enjoy tax benefits.