System Engineer

Responsibilities

• Own and evolve thesystem-level architecture of a Windows-based IVD software product deployed to customer environments.

• Act as asystem-level technical authority, influencing architecture and design decisions without formal people management.

• Design, configure, and support product deployments using IIS, SQL Server, WSL, and Docker across on-premises, virtualized, and cloud environments.

• Anticipate, identify, and mitigate environment-specific risks across Windows and Linuxsystems, virtual machines, containers, networking, and cloud infrastructure.

• Support and stabilize a distributed product maintained over multiple years across a large enterprise install base (100+ customer installations).

• Lead deep root-cause analysis of complex issues spanning application behavior, operatingsystems, databases, containers, and infrastructure.

• Define, document, and enforce supported deployment models, environment assumptions, constraints, and known failure modes.

• Partner early with softwareengineering to surface non-obvioussystemdependencies, scalability limits, and operational risks.

• Contribute to containerized and orchestrated deployment strategies; experience with ECS or Kubernetes is a plus.

• Influence CI/CD pipelines and release processes to improve reliability, repeatability, and diagnosability in regulated environments.

• Apply security best practices to productsystems, including hardening, access control, patching strategies, and vulnerability management.

• Drive improvements in observability through logging, monitoring, diagnostics, and operational tooling.

• Develop and maintain automation scripts to reduce manual configuration, increase consistency, and eliminate classes of environment-related issues.

• Ensuresystemdesigns, configurations, and documentation meet IVD regulatory and quality expectations.

• Create and maintainsystemarchitecture documentation, deployment guides, and operational playbooks.

• Bachelors degree in Computer Science,Engineering, or a related field, or equivalent practical experience.

• A minimum of 6 – 7 years of experience supporting commercial product software.

• Deep hands-on experience with Windows Server environments, including IIS and SQL Server in production.

• Strong working knowledge of Linuxsystems (e.g., Ubuntu, RHEL-based distributions) in product deployments.

• Proven experience with Docker and containerized application deployments.

• Experience supporting products deployed across virtualized environments (VMware, Hyper-V) and cloud infrastructure.

• Hands-on experience with AWS services such as EC2, VPC, IAM, and storage services.