SYSTEM ENGINEER

PRINCIPAL RESPONSIBILITIES

• Manage and maintain the company’s LAN, WAN, VPN, network infrastructure, and cybersecurity systems.
• Manage PC hardware, operating systems, software installation, upgrades, and lifecycle replacement.
• Administer shared drives, file servers, application software, and server backup systems.
• Manage and maintain virtualized environments, including Windows and Linux servers.
• Monitor system and network performance, identify potential issues, and ensure timely resolution to minimize system downtime and business disruption.
• Monitor, record, analyze, and report IT system and network downtime, including root cause and corrective actions.
• Manage user accounts, access rights, permissions, and security controls in accordance with company policies.
• Develop, maintain, and enforce IT SOPs, procedures, and documentation.
• Provide technical support and troubleshooting for network, server, PC, and infrastructure-related issues.
• Coordinate with external vendors and service providers for network, server, cybersecurity, hardware, and infrastructure support.
• Ensure IT infrastructure is maintained in accordance with cybersecurity, backup, disaster recovery, and business continuity requirements.
• Support IT infrastructure projects, system upgrades, and technology improvement initiatives.

REQUIREMENTS

• Degree in Computer Science, Information Technology, Computer Engineering, or an equivalent qualification.
• Minimum 2 years of relevant working experience in network and IT infrastructure administration, preferably in a manufacturing environment.
• Hands-on experience with LAN, WAN, VPN, firewall, network switches, wireless networks, and server administration.
• Experience in administering and troubleshooting Windows and Linux servers.
• Experience with virtualization platforms and virtual server environments.
• Strong troubleshooting skills in network, server, PC, and IT infrastructure-related issues.
• Good understanding of network security, cybersecurity practices, access control, backup, and disaster recovery.
• Good communication, problem-solving, and documentation skills.
• Ability to work independently and respond to system incidents and infrastructure issues when required.
• Professional certifications such as CCNA, CCNP, Microsoft, Fortinet, Sophos, Cisco, or equivalent certifications will be an advantage.
• Experience in a manufacturing environment with production-critical IT systems will be an added advantage.