System Engineer

About the Role

Sycomp is seeking a highly skilled and hands-on Data Center Engineer to join our growing team in Seoul, South Korea on a full-time permanent basis.

This is an exciting opportunity to work on enterprise-scale infrastructure projects for some of the world's leading organizations, supporting cutting-edge data center, networking, and technology deployments across multiple customer sites throughout Seoul. As a key member of our engineering team, you will be at the forefront of delivering mission-critical IT infrastructure, working with technologies from leading vendors including Cisco, Juniper, Arista, Fortinet, HPE, and Dell.

We're looking for an engineer who enjoys being hands-on, solving complex technical challenges, and taking ownership from deployment through successful customer delivery. You'll work closely with customers, global project teams, and technology partners while gaining exposure to diverse infrastructure environments and international projects.

This role is based across multiple project locations within Seoul and may require occasional international travel depending on project requirements.

About Sycomp

Sycomp is a global IT services and logistics provider, delivering complex technology solutions to enterprise customers worldwide. Headquartered in Silicon Valley, we support clients across more than 150 countries through our global integration centers, logistics networks, and engineering expertise.

Our teams work at the intersection of IT infrastructure, supply chain, and services, helping organizations deploy and manage technology seamlessly across global environments. We are known for taking on complex challenges and delivering reliable, scalable solutions that support our customers' critical operations.

At Sycomp, you will be part of a collaborative, globally distributed team where operational excellence, ownership, and continuous improvement are at the core of what we do.

Key Responsibilities

• Configure, deploy, and support network devices including routers, switches, and firewalls across multi-OEM environments.

• Perform structured cabling activities, including fiber (LC/SC/MPO) and copper (Cat6/Cat6A) patching.

• Execute rack and stack activities for network devices, servers, PDUs, and related data center infrastructure.

• Troubleshoot L2/L3 network, hardware, physical connectivity, and performance issues.

• Maintain accurate network diagrams, port mapping, rack details, CMDB/DCIM documentation, and activity records.

• Support incident, change, and escalation processes while ensuring SLA adherence and timely resolution.

• Coordinate with OEMs, vendors, facilities teams, service providers, and internal stakeholders for deployments and issue resolution.

• Support capacity management, documentation updates, and operational readiness for data center environments.

• Participate in maintenance windows, planned changes, emergency support, and critical cutovers as required.

Required Qualifications

• Diploma, BE, B.Tech, or equivalent qualification in a relevant technical field.

• 3–6 years of experience in network engineering and data center infrastructure support.

• Hands-on experience configuring and troubleshooting network devices in production/data center environments.

• Strong knowledge of routing and switching, L2/L3 networking, TCP/IP, VLANs, and subnetting.

• Experience with rack and stack, structured cabling, fiber/copper patching, and physical data center operations.

• Strong troubleshooting skills across both network and hardware layers.

• Good communication, documentation, time management, and coordination skills.

• Ability to work in multi-vendor environments and handle high-pressure operational scenarios.

Preferred Certifications

• CCNA certification is mandatory.

• CCNP or equivalent hands-on experience is preferred.

• Additional certifications in Firewall, Network Security, or SD-WAN would be an advantage.

Working Hours : Predominantly regular business hours, with approximately 5-10% after-hours support required based on project schedules, maintenance windows, and project needs.

Travel: Travel domestically within South Korea and internationally as needed to support project delivery and operational requirements.

Why Join Sycomp?

Technology Means the World to Us

Technology connects people, enables business, fosters innovation, and helps organizations operate without boundaries. Every day, Sycomp’s diverse team delivers on the company’s mission to help customers and partners navigate the complexity of global IT—from cloud and data center computing to cyber security, networking, and integration and logistics across more than 150 countries.

If you thrive in a growth-minded and values-driven culture, Sycomp may be your next career adventure. At Sycomp, you will have the opportunity to work in a global setting, collaborate with cross-functional teams, and be part of a dynamic and growing organization.

Sycomp is known for its strong culture and commitment to employee growth. With a 93% company-wide retention rate, we foster an environment where people can make a meaningful impact, develop professionally, and build rewarding careers over the long term.

Learn more about Sycomp and our employee benefits at: https://sycomp.com/careers/

Equal Opportunity Statement

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic.

Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected].

Sycomp may use automated tools, including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience. These tools assist our teams, and all hiring decisions are made following human review.