System Engineer internship 2027 (6 months), ESC Managed Operations

DESCRIPTION

Join AWS and help operate one of the world's most advanced cloud infrastructures serving European customers. As an intern on our Managed Operations team, you'll gain hands-on experience building, operating, and improving critical cloud services like EC2, S3, Lambda, and Bedrock. You'll work alongside experienced engineers to solve real operational challenges, contribute to system reliability and performance, and develop practical skills in cloud operations that will shape your career in technology.

Key job responsibilities

Monitor and analyze the operational health of cloud services, investigating anomalies and documenting findings in detailed reports
Execute changes to production systems following established change management processes and operational procedures
Collaborate with team members to resolve operational issues and improve system reliability
Develop and share automation scripts and tools that help the team diagnose and resolve problems more efficiently
Participate in on-call rotations to support incident response and maintain service availability

A day in the life
Your internship focuses on the operational excellence of the European Sovereign Cloud, a specialized AWS infrastructure serving EU customers. You'll spend your time monitoring the health of large-scale distributed systems, investigating anomalies to understand root causes, and documenting findings in actionable reports. You'll collaborate with your team to execute planned changes to production systems following established change management processes, and you'll help resolve operational issues from your team's backlog. Throughout the week, you might write automation scripts to help your team diagnose problems more efficiently, or participate in knowledge-sharing sessions with colleagues. You'll also gain exposure to on-call rotations, learning how to respond to incidents and support system reliability outside regular business hours.

Eligibility requirement

Fluency in written and spoken English is required.

Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.

About the team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• Experience with Linux operating systems and network troubleshooting, or experience in networking administration and troubleshooting
• Experience with Python, Perl, or another scripting language
• Currently enrolled in a Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Management, Information Systems, or a related discipline, with graduation expected in late 2026 or 2027
• National of an EU member state and residing in the EU
• Fluency in written and spoken English

PREFERRED QUALIFICATIONS

• Experience executing standard operating procedures and following operational best practices
• Knowledge of or experience with systems engineering and site reliability engineering principles
• Experience operating or monitoring 24x7 high-availability distributed software applications
• Familiarity with performance tuning, fleet optimization, and monitoring frameworks such as CloudWatch, Datadog, Grafana, or Elastic
• Knowledge of Infrastructure as Code tools such as CDK, CloudFormation, Puppet, Chef, or Ansible
• Experience with CI/CD pipelines, DevOps practices, or exposure to generative AI technologies and automation tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.