System Engineer L2 - Linux System & Storage

Job Summary

Job Title: System Engineer L2 Linux System & Storage

Location: Mumbai

Type: Onsite, Rotational Shift (24 7)

Job Level: L2

Reporting to: Team Lead Systems & Storage

Role Overview

Join Neysa as a System Engineer Linux System & Storage, where you will take ownership of advanced system administration, troubleshooting, and infrastructure reliability in a 24 7 environment. You will act as a key escalation point for critical issues, drive resolution of high-severity incidents, and contribute to improving system performance, automation, and operational excellence across data center and office environments.

Responsibilities

• Lead resolution of critical incidents and complex infrastructure issues
• Ensure high availability, performance, and security of Linux and storage systems
• Strengthen operational maturity through process adherence and documentation
• Drive automation and efficiency across infrastructure management
• Act as a technical mentor and escalation point for L1 and L2 teams
• Perform advanced configuration, administration, and troubleshooting of Linux systems, storage, backup, hardware, and applications
• Provide technical support and guidance to L1 teams and clients across communication channels
• Be available for 24 7 operational support in rotational shifts
• Handle escalations, severity incidents, and critical projects
• Respond to and resolve incidents, requests, changes, and problems within SLA
• Work on service improvement plans (SIPs) and assigned initiatives
• Ensure adherence to defined processes and operational procedures
• Maintain high availability and uptime of infrastructure systems
• Prepare handover checklists, plans of action (POA), shift reports, SOPs, and KEDB documentation
• Ensure all activities are logged and updated in ticketing systems
• Collaborate with cross-functional teams to drive faster resolutions and improvements

Required Qualifications

• 4 to 8 years of experience in Linux System Administration & Storage
• Bachelor's degree in Computer Science, IT, or related field (preferred)
• Strong experience working in enterprise or data center environments
• Proven ability to handle critical incidents and escalations

Primary Skills (Must Have)

• Strong expertise in Linux OS and infrastructure management
• In-depth knowledge of networking concepts: DNS, DHCP, SSH, TCP/IP, SMTP, IP, Iptables/Firewalld
• Experience with web servers and load balancers: Apache, Nginx, HAProxy
• Advanced troubleshooting and analytical skills (logs analysis, event correlation)
• Strong knowledge of storage technologies: LVM, RAID, SAN, NAS, iSCSI
• Proficiency in scripting and automation: Python, Shell scripting, Ansible, Terraform
• Experience with containerization and orchestration: Docker, Containers, Kubernetes
• Hands-on experience with backup technologies: Bacula, Commvault, Veeam

Preferred Skills

• Familiarity with monitoring and observability tools: Prometheus, Grafana
• Exposure to provisioning tools like Foreman and MAAS
• Understanding of virtualization platforms: KVM, Proxmox
• Basic knowledge of AI model deployment and fine-tuning
• Experience in driving automation and infrastructure optimization initiatives

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.