System Engineer (Supervisor Level)

Responsibilities:

• Control and manage the company's IT infrastructure team.
• Install, manage, and maintain the data center.
• Install, manage, and maintain the company's storage and servers.
• Install, manage, and maintain the internal and external network connections.
• Install, manage, and maintain connections between cloud systems (AWS and GCP).
• Install, manage, and maintain databases using SQL Server, MongoDB, and MySQL.
• Install, manage, and maintain the company's container services using Docker.
• Install, manage, and maintain the company's mail server (Exchange, O365 Platform, and ZMail).
• Install, manage, and maintain virtualization servers.
• Install, manage, and maintain backup systems.
• Install, manage, and maintain network security systems (firewall).
• Verify and manage company licenses to ensure accuracy and compliance.
• Research and design network systems to connect core systems with new technologies.
• Collaborate with partner companies to find new solutions for improvement and development.
• Research and propose new technology recommendations to align with business needs and support future expansion.
• Collaborate with the procurement department to verify computer and related peripheral equipment purchase prices.
• Study and resolve data and errors encountered in system usage.
• Other tasks as assigned.

Qualifications:

• Bachelor’s/Master’s degree in Information Technology or a related field.
• Minimum 5 years of experience in System Engineer (SE) or related roles.
• Experience using Microsoft Business Center (BC365).
• Experience with Microsoft SQL Server 201x Version.
• Experience installing, maintaining, and using Esxi, V-Center, IIS, and Microsoft family products.
• Experience with Veem Backup and Tape Backup installation, maintenance, and usage.
• Experience with Cisco family installation, maintenance, and usage.
• Good English skills in writing, reading, and speaking.
• Experience in the retail business or related fields.
• Passionate about customer service and able to work well under pressure.