System Engineer (Vmware, Hyper V & Redhat)

Job Title

System Engineer

Job Summary

The System Engineer is responsible for the implementation, administration, maintenance, and support of enterprise systems and mission critical infrastructure to ensure high availability, security, performance, and reliability. The role involves troubleshooting technical issues, supporting project implementation, managing system upgrades, and collaborating with internal and external stakeholders to meet operational and business requirements.

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Key Responsibilities

System Administration & Operations

• Administer and maintain servers, operating systems, virtualization platforms, and enterprise applications.
• Monitor system health, performance, availability, and capacity utilization.
• Perform routine maintenance, patching, upgrades, and configuration management.
• Ensure system backups are completed and recovery procedures are regularly tested.
• Support 24x7 operational requirements and participate in standby/on-call duties where required.

Incident & Problem Management

• Investigate and resolve system incidents, service outages, and performance issues.
• Conduct root cause analysis (RCA) and implement corrective actions.
• Escalate complex issues to vendors or higher-level support teams when necessary.
• Ensure timely closure of incidents and service requests in accordance with SLAs.

Infrastructure & Platform Support

• Support physical and virtual server environments.
• Manage Windows and/or Linux operating systems (Redhat Enterprise).
• Support cloud environments such as Azure, AWS, or Government Cloud platforms.
• Configure and maintain storage, backup, and disaster recovery solutions.

Security & Compliance

• Implement security hardening and system protection measures.
• Manage user access controls and privileged accounts.
• Support vulnerability remediation and security patch deployment.
• Ensure compliance with organizational policies, cybersecurity requirements, and audit standards.

Project Implementation

• Participate in infrastructure deployment and system enhancement projects.
• Assist in installation, testing, migration, and commissioning activities.
• Support technical documentation, implementation plans, and operational readiness reviews.
• Coordinate with vendors, project managers, and business stakeholders.

Documentation & Knowledge Management

• Maintain system architecture diagrams, standard operating procedures (SOPs), and technical documentation.
• Develop troubleshooting guides and operational runbooks.
• Contribute to knowledge-sharing activities within the team.

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Required Qualifications

Education

• Degree or Diploma in Computer Science, Information Technology, Engineering, or related discipline.

Experience

• 2 to 5 years of experience in system administration, infrastructure support, or IT operations.
• Experience managing enterprise systems in production environments.
• Experience working with government, critical infrastructure, or large-scale enterprise systems is advantageous.

Technical Skills

• Windows Server and/or Linux administration.
• Virtualization technologies (VMware, Hyper-V, Nutanix).
• Cloud platforms (Microsoft Azure, AWS).
• Active Directory, DNS, DHCP, and LDAP.
• Backup and disaster recovery solutions.
• Monitoring tools and performance management.
• Scripting and automation (PowerShell, Bash, Python).
• Database fundamentals (SQL Server, PostgreSQL, Oracle) would be additional advantage

Preferred Certifications

• Microsoft Certified: Azure Administrator Associate.
• AWS Certified SysOps Administrator.
• VMware VCP.
• Red Hat Certified System Administrator (RHCSA).

5 day week @ AMK area

Damien lee tian hong

R1106726

16C8462