System Engineer (VMWare, MSSQL)

Key responsibilities:

• Provide system and database support for existing computer systems including answering hotline enquiries, performing troubleshooting and recovering the system when incidents occur
• Provide administrative support and preparation of statistics and returns
• Arrange equipment or service procurement and equipment inventory control
• Assist in rectifying and resolving system and database problems when system incidents occur
• Provide maintenance support including implementation and upgrades of both hardware and software assets
• Record all incidents, problems and resolutions in ticketing system
• Perform research, develop and recommend policy guidelines and/or procedures
• Prepare system documentation
• Work outside normal office hours and provide 7 x 24 on-call production support
• Perform any other work as assigned by the supervisor

Requirements:

• At least three years working experience in Commvault Backup, Microsoft Windows Server, Microsoft IIS, MSSQL Database and VMware ESXi System support
• At least two years experience in similar post or in comparable capacity
• Clear understanding of Government Standards and Guidelines such as Baseline IT Security Policy (S17), IT Security Guidelines (G3) and Security Regulations (SR)
• Knowledge and experience in systems analysis and design
• Preferably with experience in feasibility/technical studies and team leading/supervision
• Strong analytical and problem-solving skills
• Ability to work independently and effectively in a fast-paced environment
• Integrity record check required
• Must comply with all government-wide and departmental circulars for staff administration and code of conduct
• May require to work at remote offices scattered over the territory such as control points

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]

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