System Engineer/Senior System Engineer (Infrastructure)

• Provide technical support for cloud-based /SCCM / VM ware/ Linux systems, applications, and infrastructure.
• Troubleshoot and resolve issues related tocloud services, networking, storage, and security.
• Monitor system performance, identify bottlenecks, and implement improvements.
• Assist in deployment, configuration, and maintenance of cloud, firewall and switch etc
• Collaborate with DevOps and development teams to ensure smooth operations.
• Document support processes, incidents, and resolutions for knowledge sharing.
• Assist users with access management, permissions, and cloud service-related queries.
• Handle incidents, services and change requests

Job Requirements:

• Higher Diploma or above qualifications
• 2 year or above experiences with system support, Cloud AD / Networking and operations , Microsoft 365 administration (Account modification/license assignment)/ SCCM/ VMware related
• Experience in data centre operations
• Experience in managing a small team and coaching junior staff
• knowledge and experience of MacOS support
• ITIL Foundation Certification holder is an advantage
• Fluent Cantonese , English and Putonghua
• Immediate available is highly preferred

Working Location

• Chek Lap Kok

Working Hour

• Mon-Fri