System Operator-New graduate are welcome

Key Responsibilities (หน้าที่ความรับผิดชอบหลัก):

• Monitor the infrastructure environment and application services for stability and performance
• Monitors alarm signals and respond to alarm following procedures
• Perform initial troubleshooting and resolve basic incidents or cases where applicable before escalation
• Report all service impacting issues of detection
• Monitor alerts and trouble tickets to ensure compliance with service level agreements (SLAs).
• Provide remote support to the owner team, assisting with incident analysis, troubleshooting, and coordinating problem resolution
• Most process excellent customer service and telephone skills

Qualification

• All gender, Thai Nationality, Age 21-25 years old
• 0-2 years experience in system operator  Open for New Graduation
• Graduate in Bachelor’s Degree in Computer Science or IT related fields
• Being able to document process and procedures related to systems operator, update user's manuals, and technical manuals as necessary
• Being able to arrange job stream using Job scheduler Tools
• Being able to execute job using Job scheduler Tools
• Be able to work in shift