System Registration Analyst

Key Responsibilities:-

1. Customer Registration & Static Data Maintenance:

• Review and verify customer registration requests received from Implementation and CSG teams across branches, ensuring accurate system setup based on approved instructions.
• Perform customer onboarding and maintenance activities while adhering to established maker-checker controls.
• Manage electronic filing and archival of registration forms and supporting documents in accordance with record retention and documentation policies.
• Process user access provisioning, entitlement modifications, and profile updates based on authorized approvals while maintaining complete audit records.
• Conduct quality assurance reviews to ensure data accuracy, completeness, and compliance with operational procedures and control requirements.

2. Governance, Compliance & Risk Controls:

• Execute system setup and maintenance activities in line with approved Standard Operating Procedures (SOPs).
• Ensure compliance with regulatory requirements, internal policies, operational controls, data protection standards, and audit expectations.
• Identify and escalate discrepancies, exceptions, unusual transactions, or potential risk concerns to appropriate stakeholders in a timely manner.
• Assist with internal audits, risk assessments, control reviews, and testing exercises by maintaining accurate and readily accessible documentation.

3. Management Reporting & Performance Tracking:

• Prepare daily operational reports and end-of-day summaries covering registration activities, service levels, processing volumes, and outstanding exceptions.
• Maintain reporting tools, dashboards, and trackers used to monitor team productivity, operational performance, and service delivery metrics.
• Analyze operational data to identify recurring issues, process inefficiencies, and trends, and provide insights for corrective and preventive actions.

4. Operational Administration & Business Support:

• Handle day-to-day administrative responsibilities, including shared mailbox monitoring, document distribution, and workflow allocation.
• Coordinate the secure handling and distribution of operational materials such as security seals, authentication tokens, and related inventory, ensuring proper tracking and reconciliation.
• Provide additional support to team leads and approvers during high-volume periods, special projects, user acceptance testing (UAT), process enhancement initiatives, and other business-critical activities as required.

Immediate Joiner Preferred