System Support Consultant

• Troubleshoot and resolve system-related issues.
• Provide technical support via phone, email, remote access, and on-site.
• Perform system installation, deployment, and user training.
• Record and track customer inquiries, incidents, and feedback.
• Create and maintain technical documentation and user guides.
• Escalate complex issues when necessary and follow up on resolutions.

Job Requirement:

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Fresh graduates and candidates with up to 2 years of experience are encouraged to apply.
• Good knowledge of IT applications and troubleshooting skills.
• Strong analytical and problem-solving abilities.
• Good communication and customer service skills.
• Knowledge of SQL, ERP, or Accounting Systems is an added advantage.
• Knowledge and experience in Accounting processes will be an advantage.

**Interested candidates, please click on the button “Apply Now” to submit your latest updated resumes together with your photo.

Benefits:

• EPF, Socso, SIP, PA
• Bonus
• Nearby public transport (LRT)
• Central location
• Company trips
• Personal development opportunities