ARM Infotech
System Support Engineer
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
We are looking for a highly skilled and experienced System Support Engineer to join our team at ARM InfoTech. The ideal candidate will have 8-20 years of experience in the IT Services & Consulting industry.
Roles and Responsibility
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions.
- Develop and maintain technical documentation and knowledge base articles.
- Analyze customer feedback and recommend process improvements.
- Participate in training and development programs to enhance skills and knowledge.
Job Requirements
- Strong understanding of system support principles and practices.
- Excellent problem-solving and analytical skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Effective communication and interpersonal skills.
- Strong attention to detail and ability to document processes.
- Familiarity with industry-standard tools and technologies.
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