SYSTEM SUPPORT ENGINEER

Work Location Kuala Lumpur : Menara K1 Old Klang Road -Kuala Lumpur Opposite Pearlpoint

Additional Benefits & Perks:

• KWSP
• SOCSO/EIS
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Special leaves: Birthday Leaves, Personal Flexible Leave
• Transportation Allowance
• Phone Allowance
• Group and Individual sales incentive

Additional Benefits :

Allowance Provided, Performance Bonus, Overtime Pay,Training Provided

Candidate must possess at least

• At least 1 Year(s) of working experience in the related field

Required Skill(s):

• SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
• Fresh Graduated are welcome to apply
• Fluent in Bahasa Malaysia and English.
• Problems solving and hands-on troubleshooting skill
• Independent with persuasive interpersonal skills and results-driven.
• Computer literate and numerate.
• Knowledge in computer hardware software and networking knowledge
• Basic knowledge of SQL
• Target oriented and ability to work under pressure to meet targets.
• Good written and verbal communication skills.
• Good attitude and responsible character.

Task and Responsibilities :

• Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
• Tasks include –
• Answering user inquiries regarding software or hardware operation to resolve problems;
• Entering commands and observing system functioning to verify correct operations and detect errors;
• Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications;
• Overseeing the daily performance of communications and computer systems;
• Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software;
• Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities;
• Emulating or reproducing technical problems encountered by users;
• Consulting user guides, technical manuals and other documents to research and implement solutions;
• Assisting applications programmers, systems developers and other ICT professionals to develop and test ICT products and services.