System Support Engineer

We are looking for an IT Support who can maintain the company’s computer systems, install and configure hardware and software for all our systems, provide timely technical support as issues arise, and ensure the company runs smoothly.

Mandatory Skills:

• Proficient in installing and configuring computer hardware, software, networking, printers, and scanners
• Prior experience in technical support, firewall, and security maintenance across the company
• Expert in monitoring, maintaining, diagnosing, and troubleshooting computer systems, resolving network issues, and handling modems and routers
• Excellent at responding in a timely manner to internal service issues and requests
• Knowledgeable in setting up workstations, usernames, passwords, email accounts, and firewall access for new joiners
• Skilled in repairing and replacing equipment as necessary
• Experienced in data archiving, system backups, retrieval, and transfer/exchange of data
• Experienced in budgeting, purchasing new systems and hardware, and vendor management
• Hands-on experience with Linux operating system installation and troubleshooting
• Proactive in preventing system breakdowns and failures

Preferred Skills:

• Technically proficient in Fortigate firewalls and Cyberroam
• Good knowledge of version control systems like Git and repository hosting services like GitHub and Bitbucket
• Certification in Cisco Certified Network Associate (CCNA)
• Good knowledge and understanding of advanced technologies such as cloud computing, automation tools, containerization (e.g., Docker, Kubernetes), and endpoint management solutions

Personal Qualities:

• A technical, logical thought process
• Ability to troubleshoot complex problems
• Ability to analyze configurations and uncover issues
• Skilled in debugging applications and implementing upgrades
• Ability to stick to strict deadlines
• Ability to prioritize critical system issues
• A keen eye for detail
• Good communication skills

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person